Senior Director, Infrastructure Optimization

Requisition Number: 160886

Position Title: Senior Director, Analytics

External Description:

Senior Director Infrastructure Optimization 

EA is recruiting for a Senior Director, Infrastructure Optimization. The right candidate has a deep expertise in managing the cost and utilization of large-scale digital infrastructure, from  commercial cloud providers to on-prem physical data centers. You will work in partnership with Finance, Studios, CTO game service/application owners, and Technical Operations infrastructure teams to develop company level hosting and operating strategies. Maintaining the balance between keeping EA and its players at the forefront of digital infrastructure and optimization of our demand and utilization is key; in summary, deliver amazing game experiences reliably, securely, and cost effectively.

Reporting to the VP of TechOps/Cloud Infrastructure, this role is accountable for managing all of EA’s online and internal cloud infrastructure usage and supporting tech, including Online Cost of Revenue (OCOR), as it flows from planning to actuals, from development teams to financial plans. You are the communications bridge between teams leveraging TechOps’ infrastructure and all teams that require information about that usage. You will be directly responsible for the work, output, and growth of several discrete teams and functions, including:

•  Business Operations: creation of utilization-to-cost forecast models and cost allocations. This involves close collaboration with Finance partners and infrastructure users across the company.
•  Reporting and Analytics: design and maintain the technology and processes to automate data ingestion of forecast, usage, utilization, and other data to offer insight and optimization opportunities.
• Capacity Management: building process and analysis models that enable EA to make effective decisions regarding capacity based on player demand and tech stack optimizations.
• Vendor Relations: developing opportunities to optimize costs and operational improvement with key infrastructure and service providers.
• Procurement: managing the end-to-end procure to pay process for technology vendors in the TechOps/Cloud Infrastructure space. The group also helps track and optimize decommissioning activities to reduce waste and recapture capacity.

You will also help manage the overall budget for the Technical Operations/Cloud Infrastructure organization. In addition you will manage chargeback and showback methods for infrastructure and application services costs to drive critical analysis of costs vs revenue. This is critical in the era of ‘games as live services’ with deep player engagement and long operating lifespans.

Infrastructure optimization is a delicate and constant balancing act across competing interests and priorities. You must be equally adept at crafting and delivering clear and compelling analyses and recommendations to the CTO/CFO on 5-year cost growth projections and optimization, as much as ensuring your teams have the tools and capabilities to do rapid analysis on impacts of a new game design, business deal, or promotional offer.

Required Skills and Experience:

The systems we support are incredibly diverse, produced by dozens of teams from around the world. Accordingly, the ideal candidate will have a diverse skill set and always be eager to expand it. More importantly, they will be able to apply their conceptual understanding to new technologies and tools rapidly.  Below is a representative but non-exhaustive list of the skills we are looking for in a successful candidate. 

 

• BSc or Masters degree in computer science, or equivalent technical familiarity in large-scale infrastructure management
• MBA or equivalent experience in large scale cost optimization
• Ability to build enterprise level infrastructure plans, both near-term operational and forward conceptual
• Experience in business application of advanced analytics and data modelling tools
• Ability to direct and develop high-powered teams across the supporting services that enable infrastructure acquisition and cost management

City:

State:

Community / Marketing Title: Senior Director, Infrastructure Optimization

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 320

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.