Requisition Number: 160788

Position Title: Program Manager III

External Description:

Technical Program Manager III

Overview

EA is looking for a Technical Program Manager III with a strong skill set in scalable platform development, cross-platform SDKs, online services and documentation to help craft amazing developer experiences. Our team of tight-knit program managers collaborates with game teams, industry experts, and world-class technologists, to reimagine how people develop and manage technology services in games. This is an incredible opportunity to enrich the lives of EA's developers, producers, and quality engineers in meaningful ways.

As a Technical  Program Manager III, you would be working closely with other program managers, product managers, engineers, scientists, researchers, and business stakeholders to deliver scalable services and a rich SDK product experience that makes our partners smile. You will be expected to deliver cross-platform, highly functional, stable product releases to schedule and world-class quality. 

Description:

As EA moves towards a player network strategy to make gameplay smarter, better, and more personalized, the infrastructure to support this transformation is increasingly challenging due to complexity and scale. The focus of this role is to deliver products for game teams that help enable frictionless game development through central platform technology. It will require both the ability to understand and address current customer pain points. We also expect this role to come up with novel solutions to solve problems that will arise in the future. The EADP Developer Experience team makes it easy to create, manage, and monitor the entire suite of EADP services and infrastructure and to easily integrate these solutions within all EA games. If you’re passionate about working as a program manager to deliver developer experiences that are engaging, delightful, and easy to use to aid building amazing games whilst keeping developers smiling then this is the team for you!

In this role, you will provide program/project leadership, anticipate bottlenecks, mitigate project risks, make tradeoffs, and balance the business needs versus technical constraints as well as communicate broadly across EA. You will provide program leadership pertaining to how scalable services and SDKs will be built and delivered within EADP and ultimately used by Game Studios. You will translate requirements across feature sets, security, performance, and costs – as well as process requirements to optimize the dev to production experience into deliverables and influence design and architectural decisions whilst resolving incidents, supporting developers and streamlining communications. 

You will work with various teams across EA Digital Platform & Game Studios to identify and drive innovative solutions that enable teams to achieve business goals and product deliverables in an easy, efficient and reliable manner. A successful candidate will have a strong software development background, excellent problem solving, project management and communication skills.

Key Qualifications

• Proven Program Management experience in a distributed team environment (8+ years - this is not an entry-level position) 
• Strong technical understanding of systems, architecture, and user experience
• Proven program management experience (design, problem-solving, prioritization,  interpersonal)
• SDLC experience with Agile and Waterfall 
• Proven ability to partner internally and externally
• Strong communication skills, with the ability to work collaboratively with colleagues at all levels including in incident management and collating feedback
• Engage with other teams in the company, build strong relationships with partners, advocate for the team and your products throughout EA, and advocate for your users within the team 
• Demonstrated ability to work on small, focused teams to complete critical milestones under pressure with tight deadlines.
• Demonstrated ability to operate proactively with a high level of autonomy and minimal management oversight
• Enthusiasm for sharing knowledge and a hunger for learning new techniques
• Ability to act as the interface between the product manager and the software development teams. Understand the product and knows the right questions and whom to ask.
• Ability to oversee the day-to-day progress of the project(s) and release initiatives concerning schedule, scope, and quality
• Build and maintain a complete project schedule, make it constantly visible to management and key stakeholders, and drive it through to completion. Provide regular status reporting on progress. 
• Ability to remove blockers, address incidents and ‘get things done’
• Strong analytical and problem-solving skills; extremely data-driven with the ability to lead the prioritization process
• Experience programming in one or more of the following REST, gRPC, C, C++, or JAVA
• Experience across all phases of product development utilizing Agile and Waterfall methodologies

Highly desirable 

• Experience with delivering live services
• Experience working with ALM solutions (JIRA, Confluence, etc.)
• A solid foundation in computer science, prior experience as a software developer preferred
• B. Tech/M. Tech in Computer Science or a related technical discipline (or equivalent)
• A passion for gaming

City:

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Community / Marketing Title: Engineering Program Manager – III

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 85

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.