QV Project Manager

Requisition Number: 160446

Position Title: QA Project Manager

External Description:

• QA Project Manager 

  We are EA!

  And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

  Position Overview

  The Quality Assurance Project Manager (QAPM) is responsible for the delivery of specialized testing services across multiple projects (software applications), managing internal and external teams distributed across multiple locations. The role primarily revolves around managing a series of software testing processes to achieve the highest levels of quality on the product.

  Provide leadership to the Quality Assurance team while also managing day to day operations across an evolving slate of product:

  • Oversee 1-3 EA Partner games with multiple SKU’s (Stock Keeping Units) and studios in production at any one time, including live service components where applicable.
  • Cultivate successful external partnerships, leading through influence and looking for positive partnership solutions to all problems.
  • Work with peers in Marketing, Sales, Development, Finance, Operations, 1st parties, Central Tech and HR on the development and financial plans for the titles.

  A QA Project Manager drives improvements of the QA practices across EA and actively shares knowledge across the organization. QAPMs have a strong mindset focused towards consumer experience and work together with their team to ensure the smoothest end user experience is provided.

  As a QA Project Manager you must possess strong people skills while maintaining orientation towards project deliveries. You need to be able to identify risk and work mitigation strategies against those risks.

  Another critical part of this role is to develop a strong relationship based on good communication between your QA team and all partners and stakeholders involved in the project across multiple locations such as Development, Production, Localization teams etc.

   

  Key Duties and Responsibilities

  Project Management/Process responsibilities

  Communicates within project and to external groups: adapts content and detail to match audience, regularly collaborates outside of project team to solve problems and share best practices, communicates to and on behalf of the QA project team.

  Establishes clear goals and deliverables from off-site test teams that might be involved in the project. Uses control and tracking tools to follow progress on these deliverables and takes corrective measures where the case requires it.

  Adopts existing methodologies, defines and rolls out new ones as required by project needs

  Proactively identifies and implements process improvements: evolves, optimizes, and defines project-wide processes under their area of influence

  Manages the planning, execution and reporting processes of QA testing activities across their project(s)

  Anticipates problems and future needs and takes necessary steps to address issues. Performs analysis, risk management and documents justification for initiatives

  Develops standards, KPIs, procedures, training manuals and other documentation for project or internal use

  Manages relationship with project stakeholders and external Development studios.

  Manages project resources - ensures planned capacity will deliver project on time, quality, and budget.

  Designs test strategies using a variety of techniques, tools, and technologies: selects the appropriate methods based on defined objectives including cost, efficiency, effectiveness, and balancing available resources, uses information and business systems to support planning and tracking of activities.

  Deploys flexible project plans and builds dynamic teams allowing them to easily pivot around the iterative nature of the creative process of game making.

   

  Team Management responsibilities

  Gets directly involved in recruiting the subordinates by assessing skills requirements for his project. Validates resource needs via project schedule.

  Schedules the activities of the team, including the vacation planning and other free days, etc.

  Coordinates the work volume and assigns activity to each member of the team, so that they complete their work tasks in time and in an efficient way

  Evaluates and monitors the performance objectives of their team members periodically

  Manages the professional development process of the subordinates, together with the Human Resources Department, identifies the actual talent, but also the development possibilities of each member of their team.

  Bears responsibility of the team development offers feedback and coaching; Identifies and responds to team issues.

  Leads individual contributors and other people managers.

  Requirements

  2+ years Project Management experience (PMP certification is nice to have). Proven experience in multi-disciplined projects and/or test management. 

  1+ years People Management experience 

  Good understanding of Software Development Lifecycle or testing processes (ISTQB is nice to have) 

  Able to be hands on to fully understand the challenges and effectively and knowledgeably communicate status with multiple stakeholders.

  Quality oriented, not just task completion focused

  Strong Customer focus both in terms of development partners and end users.

  Excellent English skills 

  Nice to have

  Experience with applications such as Atlassian’s JIRA, Confluence, TechExcel’s DevTest and/or Gurock's TestRail

  Experience with data analysis and visualization tools such as Power BI.

   

  EA is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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Community / Marketing Title: QV Project Manager

Company Profile:

Nous sommes une équipe internationale de spécialistes de la création, de la narration, de la technologie, de la génération d’expériences, de l’innovation et bien plus encore. Nous pensons que nos équipes doivent être aussi diversifiées que nos communautés afin de créer des jeux et des expériences inoubliables. Chez Electronic Arts, la seule limite est votre imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 20

Can this position be remote?:

EEO Employer Verbiage:

À propos d'Electronic Arts

Toutes nos actions sont tendues vers le même objectif : transmettre l'envie de jouer. Au travers de nos jeux innovants, de nos services novateurs et de nos technologies de pointe, nous offrons des possibilités infinies à des millions de fans dans le monde entier.

 

Nous cherchons des personnes inclusives et collaboratives aux points de vue variés pour enrichir notre culture et nous stimuler. Grâce à notre programme d’avantages sociaux, nous adoptons une approche holistique centrée sur le bien-être physique, émotionnel, financier, professionnel et communautaire pour soutenir les membres de notre personnel à chaque chapitre de leur vie. Nous fournissons un ensemble complet d’avantages sociaux garantissant une vie équilibrée et offrant notamment des congés payés, des congés parentaux, des jeux gratuits et bien plus encore. Notre objectif est de fournir un environnement de travail sûr et bienveillant qui vous permet de vous épanouir sur le plan personnel comme sur le plan professionnel.

 

Electronic Arts souscrit au principe de l’égalité des chances. Nous prenons nos décisions en matière d’emploi sans distinction de race, de couleur, de pays d’origine, d’hérédité, de sexe, de genre, d’identité ou d’expression de genre, d’orientation sexuelle, d’âge, d’informations génétiques, de religion, de handicap, d’état de santé, de grossesse, de situation familiale, d’ancienneté ou de tout autre facteur protégé par la loi. Nous étudions également les candidatures des personnes qualifiées possédant un casier judiciaire, conformément à la loi en vigueur. Par ailleurs, EA aménage l’environnement de travail pour les personnes en situation de handicap, conformément à la loi en vigueur.