NOC Operator

Requisition Number: 159385

Position Title: Operations Analyst I

External Description:

NOC Operator 

(Part time job, suitable for students. 24/7 shifts)

Essential Job Functions:

NOC Operator will be responsible to monitor the service during the entire shift, check for service's anomalies and report immediately with findings, check servers and network equipment status, analyze problems and perform remote intervention on servers and equipment where needed in order to revive service.

The position requires diverse set of skills & experience with Windows operating system, Network architecture, Internet protocols and variety of hardware. The position requires the ability to test new SW and games releases.

Responsibilities and duties included but are not limited to the following:

• Use an adequate technical expertise to troubleshoot and solve service related problems.
• Achieve and maintain high levels of understanding the service
• Collaborate with teams to deliver a high-quality service.
• Act upon troubleshooting flow when problem raised
• Report immediately about any service interruption
• Participate in various QA tasks.
• Generate and distribute shift's report upon shift completion

Job Requirements

• Understanding of the technical fundamentals of Windows OS and networking
• Computer science student as an advantage
• High availability (able to attend shift in short notice when required).
• Good English verbal and communication skills
• Excellent troubleshooting skills. Solution seeker. Exceptionally, when a problem cannot be solved by its own technical capabilities.

• Self-driven individual with very high-quality deliveries.
• Excellent Team-player capable of a perfect and seamless integration in Technical team.

Key Success Criteria

• Achievement of personal and team objectives.
• Direct Manager feedback.
• Knowledge, Skills and Experience.
• Awareness of corporate environment.
• Strong team participant and involvement in team workload and activities.
• Integrity and honesty

City:

State:

Community / Marketing Title: NOC Operator

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 17

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.