Live QV Project Manager

Requisition Number: 156907

Position Title: QA Project Manager

External Description:

The Challenge Ahead: 

The Live QV Project Manager (LQVPM), will be responsible for supporting the Live QV team by coordinating the scheduling, planning and execution of Live strategies across multiple titles in the EA portfolio.

The candidate will require strong project management attributes and effective stakeholder management in order to be successful. The LQVPM will work directly with the Live QV Managers, Leads and Quality Designer to support the Live efforts across several projects and platforms.

What a Live QV Project Manager does at EA:

As a Live QV Project Manager, your primary focus will be to leverage resources from a multi-discipline team inclusive of Data Analysts, Quality Analysts and Project Leads, to ensure console, PC and mobile releases are successfully verified in the retail environment prior to release.

You will also be responsible for executing on the Live Quality Strategy to support End to End Verification of all components of the product on the retail environment and promote the player experience upstream to QV and Studio teams. Additionally, you will partner directly with QV Project Owners, Development QV teams, Test Centres, Certification, Operations and CE to evolve operations, review trends, and maximize resource load balancing and sharing initiatives and opportunities. Critically, the LQVPM will be the frontline QV component in proactively discussing and resolving player issues.

You will be a leader within the local studio, motivating and challenging your team to succeed. You will also be a mentor to your direct reports, guiding individual team members through their career development via regular and constructive feedback, and listening and acting on their concerns where appropriate.

Capabilities: 

• Excellent verbal and written communication skills
• Excellent organizational and people management skills
• Management and leadership experience
• Pro-active, motivated, and focused
• Ability to influence and persuade those not directly in your reporting structure.
• Excellent time management skills with strong ability to prioritize and multi-task
• Flexible and dynamic – able to quickly adapt to changing needs of the business.
• The ability to view situations from a commercial or business perspective (i.e., understanding both what is best for the product and what is best for the business)
• A data-driven mindset with ability to identify and track important metrics and use to influence process and decision making both with internal and external teams.
• Working knowledge of Jira with hands on experience in setting up projects and reports, including Gantt charts and dashboards.

The EA Live QV Project Manager also needs:

• 5 years’ experience within the software industry
• 3 years of managerial and people management experience (team management, mentoring).
• Professional management training – PMP, PMI, MAM, MBA, etc.
• Proven track record managing multi-disciplined projects and/or in QA management – Minimum 3 Years, Ideal – 5 years
• Demonstrated knowledge of software development processes for Gen4 and PC
• Effective management of budgets across multiple projects
• Organizational skills with experience of managing local and remote teams of 5+
• Review and analyse actual versus planned on a monthly basis
• An understanding of the games industry, especially as it relates to perception of quality for our games from the media, our consumers, and the public at large

City:

State:

Community / Marketing Title: Live QV Project Manager

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 61

Can this position be remote?:

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.