Sr Development Director - DTS Operations

Requisition Number: 155723

Position Title: Sr DD

External Description:

Sr. Development Director - DTS Operations

The Development Technology & Services (DTS) team at EA partners directly with all game teams.  Everything we do is in support of providing timely and actionable insights on the quality of our products throughout the development lifecycle.  We are a distributed, cross-functional team filled with very creative people; You will have an opportunity to work with cutting-edge technologies in an environment that fosters creative solutions to support game development.

DTS is seeking a Director of Operations. This role will report into the Head of Operations for our global organization, and will take the lead on delivering several key operational and business management objectives & priorities. These can include global vendor management strategies, monitoring location business performance, collaborating with our Finance organization to ensure we are projecting and managing financial risks in the business, partnering on the development and monitoring of key business KPIs, etc. The role will be based in Vancouver but will need to effectively collaborate with senior leaders across all DTS functions and disciplines around the global organization to be successful. We are looking for a strong and passionate leader who is driven by solving difficult and fast-moving problems. You need to be able to effectively collaborate, communicate and motivate, often across business units and with peers or partners in other parts of the business. Your greatest strengths are building strong relationships, strategic thinking and strong execution. You like to be challenged and thinking about the future excites you.  

What the DTS Director of Operations Will Do:

• Responsible for aspects of operational performance of the multi-disciplinary DTS organization – Quality Verification, Localization, Certification, Development & Release Engineering – including financial predictability, vendor strategies, components of business processes and operational KPIs
• In partnership with the Head of Operations of DTS, be a primary business partner to the DTS Finance team on overall financial predictability, trending, and risk management/mitigation
• Partner with other DTS Department Heads & Sr Leaders to ensure key business operational processes are established, implemented and maintained
• Collaborate with other leaders in driving innovation and efficiency efforts, fostering new ways of thinking with a goal of reducing waste, improving focus on what matters most and increasing predictability.
• Participate in developing, maintaining and ensuring key business KPI’s are published that track business quality, efficiency, evolution and impact on product delivery and predictability.
• Manage partnerships; establish regular communication with team and key business stakeholders to provide timely guidance and updates on operational responsibilities.
• Be a team leader and a business partner; foster an engaging, fulfilling and fun working environment
• Responsible for coaching and mentoring members of a strong Operations team; recruiting, onboarding, and retention.

Who You Are:

• 8+ years of proven leadership growing and developing high performance teams as well as operations experience in product development, business management and/or service delivery environments.
• Highly developed relationship building skills, as well as the ability to establish credibility and influence within and outside your organization.
• A visible and approachable business manager with strong public speaking and presentation skills.
• Strong financial acumen; adept at identifying, analyzing and managing the organization through business risks arising from financial realities and/or variances.
• Ability to develop and execute on business strategies.
• Excellent written and verbal communication, and possesses strong emotional intelligence skills.
• Excellent analytical and problem-solving skills with the ability to work on complex problems where analysis of situations requires an in-depth evaluation of various factors.
• Possess passion, energy, enthusiasm to drive results; highly action oriented.
• Flexible and agile: ability to adapt quickly and be effective in a highly dynamic environment.

 

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Community / Marketing Title: Sr Development Director - DTS Operations

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 163

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.