Head of Operations

Requisition Number: 153027

Position Title: Head of BM&O

External Description:

We are DICE Stockholm

We entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative, passionate people in the industry.

 

DICE (EA Digital Illusions Creative Entertainment), the award-winning developer based in Stockholm, Sweden, is best known for creating the phenomenally successful Battlefield franchise with the widely acclaimed Battlefield V being the latest installment.

The Challenge Ahead

 

We are now looking for an individual that is to head up the operations at DICE. You will be the organizational center and own the overall vision for the operations subject matter.

 

The next great Head of Operations at DICE needs:

 

STRATEGIC– the bigger picture of games development

 

RESPONSIBILITIES:

• Lead DICE strategic initiatives that will have a profound impact on our people, products, and the business
• Evolve the DICE Studio organizational and process design, delivering an effective and efficient operating model for the future of the Studio, Battlefield and Live Services
• Direct the DICE development craft, project management vision, implementation and culture required to enable predictability and efficiency in a creative environment
• Continuously improve the DICE development processes, the implementation of the Game Development Framework, and effective retrospectives, during the development cycle
• Create the frameworks and reporting structures for projects across all areas of development, valuable for both EA Studios leadership, DICE leadership, and the development teams
• Drive strategic workforce planning and long-range modelling for the studio, as well as staffing across all of DICE’s projects
• Identify and build strategic relationships with partners inside as well as outside of EA
• Together with the Studio GM and Communications team, drive studio strategic communications

 

OPERATIONAL – the process and business impact

 

RESPONSIBILITIES:

 

• Operational execution for the DICE Leadership team – drive meetings, plans, agendas and follow up on actions
• Set and monitor operational KPIs for DICE and drive activities that achieve the teams’ strategic objectives
• Drive the delivery of studio wide improvement projects and initiatives
• Lead process improvements that drive product quality, timeliness, and efficiencies
• Provide oversight around key game development processes, including DICE’s title planning and gate processes
• Conduct reviews with development teams, risk analysis, advise on best practices and provide solutions and support
• Ensure a high-quality physical working environment and infrastructure, to foster a creative and effective work space, in partnership with Facilities and IT
• Provide complex project solutions across multiple disciplines that consider people, process and technology
• Support the studio in commercial partnerships (i.e. AMD, Intel etc.)
• Drive strong relationships with all our internal development partners
• Review revenue forecasts and oversee cash-flow with Finance
• Ensure studio staffing plans are always up to date and coordinate resource planning across teams
• Define and drive the execution of the future workforce shape requirements for the Studio, critical strategic talent gaps, insource, outsource, and external development partnerships
• Drive long-term processes and plans for development and retention of talent with the local People Experiences team
• Plan and oversee DICE Talent Acquisition strategy and status with the local Talent Acquisition team
• Own and drive overarching cross-studio communication and partnerships

 

REQUIREMENTS:

 

• 10+ years of operations and leadership experience
• Exceptional leadership skills with the ability to challenge and influence a variety of partners
• Ability to prepare/present high impact business cases/analyses/recommendations to leadership team
• Proficient change management skills, i.e., comfortable with ambiguity and constant change, yet able to set priorities and execute on commitments
• Self-starter who can identify and solve problems
• Plan, organize, and run key operational activities of the studio teams and set clear targets to achieve studio objectives
• Commit to predictable delivery and risk management
• Collaborative communicator, customer focused with exceptional decision making and leader of teams
• Experience from the gaming industry is preferred

 

What’s in it for you? Glad you asked!

 

At DICE we take care of our staff and have done so during our steady growth over the last decade. In addition to a competitive compensation package we offer our employees 10 EA games per year, massage every three weeks, a variety of sports activities (yoga and cross fit to name a few) and health care allowance. We have a collective bargain agreement with Unionen and Sveriges Ingenjörer and also provide our employees’ with occupational pension

Although we enjoy working hard at DICE, we respect and value our employees’ personal lives. A good work-life balance is something we practice and maintain even during high-intensity periods.

This opportunity is for a permanent position at DICE.

 

Next Steps

 

As part of the application process we might ask you to perform a practical work test. Apply online with a combined CV and introduction letter in English explaining “Why I want to work at DICE”.

We look forward to receiving your application!

City:

State:

Community / Marketing Title: Head of Operations

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 267

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.