Business Planning Lead

Requisition Number: 152872

Position Title: Senior BM&O Analyst II

External Description:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team.

We’re looking for all the best kinds of people to make great experiences for our players. The best people want a job that inspires them, while giving them room to enjoy their lives. And we want to give them that. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

And we want you to join us. We’re hiring a Business Management and Reporting Lead.

This role is part of EA’s Customer Experience organization. The Customer Experience organization strives to make EA known for taking care of its players. We’re players taking care of players and people talking to people – whenever, wherever, and however they need us.

The Business Management Lead collaborates with cross-functional teams to build reports that align and connect the strategic plan. This role relies on strong relationships across the organization to identify the best ways to track and report performance metrics that will help Customer Experience management make business decisions and drive strategy. They will drive an aggressive schedule in order to share information on monthly, quarterly and annual cadences.

This is an individual contributor role and the right candidate must be passionate about customer experience and driven to connect dots in a proactive way. This position reports to the Sr. Manager, Strategic Planning and Business Management for Worldwide Customer Experience.

Responsibilities:

• Work with cross-functional teams to build reports that align and connect the strategic plan
• Track WWCE’s core business activities and proactively identify improvement opportunities on a regular cadence Support recommendations through data-driven analysis
• Work with WWCE management to gather, update, and present key strategic, operational and program metrics
• Develop presentations containing clear and persuasive explanations of complex processes to a non-technical audience
• Support WWCE’s leadership team by preparing a variety of reports and presentations that drive effective decision-making
• Develop and manage an annual KPI and target library
• Assist with annual planning, budgeting and forecasting
• Scheduling, agenda coordination, meeting room reservation, technical facilitation, and preparatory work oversight for recurring meetings
• Perform other duties as assigned by leadership

If you’re interested in this role, you’ll need these skills or experiences:

• Bachelor’s degree in business, communications or a related field from an accredited institution - MBA or other graduate degree preferred
• 5 or more years relevant experience gained from business/marketing planning, financial analysis and/or management consultancy
• Demonstrated ability to use data dashboards, reveal their stories, and coach management on how to deliver key concepts to leadership and the greater organization
• Strong communication and presentation skills
• Good personal skills to bridge between multiple departments
• Ability to set clear assignments and actionable feedback for content owners and collaborators
• Ability to see the big picture and manage a great deal of day-to-day minutia
• Curiosity and passion for improving the way we manage the business
• History of tackling and solving complex business challenges; a strong personal mission to help find truths and challenge orthodoxies
• Demonstrated experience with Excel and/or other analysis tools; PowerPoint, Keynote and Adobe Creative Suite for presentation purposes
• Ability to learn new tools in real time
• Experience at a startup or agency is a plus

 

EA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law.

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Community / Marketing Title: Business Planning Lead

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 73

Can this position be remote?:

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.