Game Creation Operations Engineer

Requisition Number: 178314

Position Title: Applications Engineer II

External Description:

Electronic Arts IT group keeps our employees and business operations connected globally. As a digital entertainment company, EA's enterprise technology needs are diverse and span across game development, workforce collaboration, marketing, publishing, player experience, security, and corporate activities. We bring creative technology services to each one of these areas, keeping everyone creative, collaborative and productive. Our team ensures better play across all of EA and we need your help to do that.

Position Summary:

The Game Creation Operations Engineer applies their systems engineer skills in our Source Control Management environment (Perforce Helix Core) to troubleshoot, implement technical fixes and workarounds, keep operating systems and application software up-to-date, and work with data that helps maintain the capacity and performance of the environment. You will also be the first escalation point for all incidents occurring within the environment.

You will report to the Senior Manager of Game Creation Operations.

Why work on the Perforce Product team?

We help build and run our SCM product in a large, globally distributed environment and we are surrounded by EAIT people who are passionate about Perforce. We work directly with game development teams to improve their workflows and resolve their problems.

We believe in being the catalysts for operational and engineering improvement in a product area that is rapidly changing within Electronic Arts. We are all product owners, and we believe in running high-quality operational environments that focus on continuous improvement and the desire to automate manual processes whenever possible.

Who is the Game Creation Operations Engineer?

• You are the first technical interaction point with game teams encountering problems while working with our Source Control Management environment
• You resolve operational support requests to agreed quality metrics
• You identify repetitive operational tasks for process improvement and automation
• You manage service-affecting events (communications, incidents, RCA, and corrective actions)
• You understand system design and implement systems and services that are secure, scalable, reliable, and performant
• You are comfortable working in rapid-change environments
• You are customer and product obsessed
• You work within an established Perforce global product team with varied and sometimes overlapping responsibilities

Qualifications:

• Site Reliability Engineer experience
• System admin experience in Source Control Management e.g. Perforce Helix Core, git, CVS
• 3+ years of experience with Source Control Management design, deployment and operational support
• 3+ years experience with Linux system administration
• 2+ years experience of:
  • systems automation using BASH, Python, Ruby
  • configuration management systems, such as Puppet, Chef, Ansible
  • network fundamentals (DNS, DHCP, TCP/IP, routing, switching, and HTTP)
  • Monitor frameworks (such as CloudWatch, Datadog, Grafana, Elastic, or similar)
  • cloud computing concepts, design considerations, and infrastructure/software deployments
• 3+ years in a 24x7 production environment

Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content, and online services across platforms. We have a broad portfolio of brands that span the most popular genres.

We exist to Inspire the World to Play. We create extraordinary new game experiences for millions of players everywhere by bringing together experienced people who combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.

Join us in driving the next revolution in games.

US COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these states. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.

EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.

BASE SALARY RANGES

• California (depending on location e.g. Los Angeles vs. Sacramento):
º $95,450 - $141,800
• New York (depending on location e.g. Manhattan vs. Buffalo):
º $89,200 - $141,800
• Jersey City, NJ:
º $105,250 - $141,800
• Colorado (depending on location e.g. Denver vs. Colorado Springs):
º $89,200 - $118,550
• Washington (depending on location e.g. Seattle vs. Spokane):
º $89,200 - $130,750

Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby (following 1 year of service), medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity.

City:

State:

Community / Marketing Title: Game Creation Operations Engineer

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 34

Can this position be remote?: 1

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。