Associate Quality Designer

Requisition Number: 177871

Position Title: Associate Quality Designer

External Description:

Associate Quality Designer - 11 Month Contract

Interested in helping our teams provide great content and experiences to our players? Want to work on cutting-edge technology and help shape the future of gaming? 

We are looking to fill an Associate Quality Designer (AQD) role within the DTS organization, reporting to a Development Manager, to help accomplish the quality strategy.

QV (Quality Verification) oversees the end-to-end quality of our products and services such as Origin, EA App, EA Play services, EAcom, In-game experiences such as EA Social and other products in development. You will work directly with our partners to verify the quality of the end to end-user experiences of software, cross-play experiences, releases, promotions, sales and all future initiatives our partners in EAX and Digital Experiences will release.

This role will involve you carrying out quality verification on our web, consoles and software applications to the highest standard using both scripted and non scripted testing methods. You will also proactively be working on planning, documenting and conducting tests (both manual and automated) to ensure any issues are identified and addressed, while ensuring to be the voice of quality.

Responsibilities

• Carrying out our testing strategies for our current products to verify content, marketing, software/game functionality and application releases while working with our partners to resolve bugs
• Work in partnership with Quality Designers, Leads, Managers, and peers to improve our quality impact upstream in the development and content creation process
• Use multiple testing methodologies (such as Agile) on features/tools as they are developed, while also becoming knowledgeable of both the content creation flow and development cycle
• Use existing risk-based testing strategies within your area and apply established tactics towards introducing efficiency into how and where we test
• Create task breakdown and estimates in early planning stages of development while being the main driver for gathering design information and updates from development and publishing teams
• Use a Player First approach while thinking about the Quality our players receive. Be the voice of QUALITY
• Work with other team members on issue reporting and ensuring close collaboration between our team and our partners
• Perform the proposed testing approaches in the area assigned, and implement testing procedures within the said area to confirm expected vs actual results
• Translate End to End player experiences into testing strategies

Who you are

• Team-oriented and manage workload along with other projects
• Player First - Ability to showcase how a feature/bug/change could positively or negatively be received, and what impact it may have on our users
• Understand complex features/systems, how they function and their impact to our players
• Work in group settings under high-pressure and take ownership of tasks and features
• Naturally curious and not afraid to ask questions while inspiring others and ensuring a positive team culture
• Analyze results/problems on test projects, identify and guide appropriate action to ensure product quality
• Knowledge with Continuous Integration/Continuous Deployment (CI/CD) and its benefits to a live service model
• Someone who can inspire and cultivate ideas to promote our Live Quality strategy
• Can work within a hybrid model between the office and home

Requirements

• Quality Analyst/testing experience
• Experience creating and delivering reporting
• Experience with documentation creation and maintenance
• Understanding of automated testing
• Experience in PC, Mac and console use
• Familiarity with EA services (Origin, EA app, EAcom, EA Play, Cross-Play)

City:

State:

Community / Marketing Title: Associate Quality Designer

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 22

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.