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Director of Operations - Player Quality & Insights

Location: Vancouver, BC, Canada

Notice

This position is no longer open.

Requisition Number: 176529

Position Title: Director, Operations

External Description:

Director of Operations – Player and Quality Insights, Certification and Compliance, QVS Technology

Electronic Arts Inc. is a global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Our growing team provides our game teams with the insights needed to help them understand the quality of our player's experience through both quantitative and qualitative data, helping them translate feedback into actions and by providing a view into the game's overall quality trajectory. You will help to coordinate our world-wide approach to experiential quality across our studios and development teams.

As the Director of Operations, you will drive activities from our teams including User Experience Research, Operations and Technology.

If you are passionate about delivering the best possible player experiences, this is a role of a lifetime.

The Role:

The ideal Director of Operations is passionate about delivering high-quality experiences across our worldwide studios and portfolio.

You will report directly to the Head of Player and Quality Insights and oversee the operationalization of the global strategy, budget, staffing and risk management. You will also will foster operational excellence and the development of our worldwide operations team.

We are an equal opportunity employer, who welcomes all qualified candidates. We value diverse teams, unified through collaboration, culture and craft, and encourage our team members to bring their unique perspectives to the table.

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Community / Marketing Title: Director of Operations - Player Quality & Insights

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 34

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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