Community Manager

Requisition Number: 176298

Position Title: Manager, Community

External Description:

Location: Shanghai, China

EA Partnered Development Group is working to bring new and exciting mobile free-to-play games to the market – partnering with world-class studios around Asia, co-developing new games with a small internal leadership team, and operating these games globally as a service.  

We are seeking a community manager to join one of our game teams, partnering with a well-known mobile game developer in China. We need people who have a deep interest and understanding of mobile games, background in successfully managing communities, channels, as well as delivering content executions for an active engagement with the game audience.  

Responsibilities

• Aligns and drives Community Strategy with franchise stakeholders.
• Excels at creating, pitching, and executing innovative community programs from beginning to end.
• Identify and proactively resolve emerging community problems.
• Leverages campaign goals to create detailed community action plans, KPIs, and deliverables - - and accomplishes them.
• Proficient at planning, executing, and closing large influencer events.
• Creative problem solver and franchise fixer with Community or Live service issues.
• Provides Data performance and rationale for every community tactic.
• Deep understanding of social media analytics and KPIs that the industry uses to measure performance
• Able to create informed responses to ad-hoc questions that come in from cross-functional teams and senior management
• Drives the creation of social reports and strategic recommendations.
• Understands, communicates, and implements best practices.
  
  Requirements
• More than 3 years of experience in gaming industry which a strong focus in overseas community management.
• Fluent business English and Mandarin required. Any other third language is a bonus.
• Openminded individual with a passion for games and/or digital consumer products
• A bachelor degree in a reputable university, overseas preferred.
• Excel, PPT Presentation skills, and being able to summarize findings into concise reports.
• Highly analytical with sound business judgement, and inherent curiosity
• Ability to communicate complex ideas in a clear and concise manner

City:

State:

Community / Marketing Title: Community Manager

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 56

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.