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Systems Engineer - Distributed Development

Posizione: Los Angeles, CA, USA

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La posizione non è più aperta.

Requisition Number: 175831

Position Title: Systems Engineer I

External Description:

Systems Engineer - Distributed Development

Location: Los Angeles, CA



Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

 

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is tough. That’s why we employ the most creative, passionate people in the industry.

 

We are currently hiring for the IT team who supports game development team franchise Apex Legends, Battlefield, Battlefield Mobile, Star Wars™, and more. And we are looking for a skilled System Engineer who is experienced in managing and supporting global teams and services. An individual who would be excited to be working at the greatest game company in the world.



Responsibilities:

  • Manage identity lifecycle of partner account and access.
  • Partner with development teams, guiding the intake and onboarding of 3rd Party Partners.
  • Drive continuous improvement of the 3rd Party Lifecycle.
  • Create standardization processes and methodologies to reduce onboarding delays and eliminate support risks.
  • Bridge communication between Team members, Site IT, and Global IT Functions.
  • Responsible for incident management, providing incident escalation, resolution, and communication.
  • Fulfill partner service requests for accounts and access to Game Development Application Services and additional endpoints as required.
  • Develop processes to measure customer satisfaction and create KPIs and performance metrics for delivering Partner Lifecycle Management services.
  • Monitoring, analytics, and reporting of IT services support distributed development.
  • Serves as a technical expert to game teams and Outsource partners




Qualifications:

  • Experience as a Perforce administrator.
  • Familiar with Jira and Confluence administration.
  • Experience with networking concepts; routing, subnets, DNS, ACL
  • Knowledge of Active Directory account administration.
  • Be organized and communicative.
  • Be detail-oriented




City:

State:

Community / Marketing Title: Systems Engineer - Distributed Development

Company Profile:

Electronic Arts Inc. è un'azienda di software di intrattenimento interattivo leader globale. EA offre giochi, contenuti e servizi online per console collegate ad internet, personal computer, cellulari e tablet.

EEOText: EA promuove le pari opportunità. Qualsiasi decisione di impiego viene fatta senza discriminazione di razza, colore, nazionalità, origini, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazione genetica, religione, invalidità, condizione medica, gravidanza, stato civile, stato familiare, anzianità o qualsiasi altra caratteristica protetta dalla legge. Considereremo anche i candidati qualificati con fedina penale sporca, in virtù delle leggi applicabili. EA rende accessibile il posto di lavoro per gli individui diversamente abili, come indicato dalla legge.

Days Open: 68

Can this position be remote?: 1

EEO Employer Verbiage:

EA promuove le pari opportunità. Qualsiasi decisione di impiego viene fatta senza discriminazione di razza, colore, nazionalità, origini, sesso, genere, identità o espressione di genere, orientamento sessuale, età, informazione genetica, religione, invalidità, condizione medica, gravidanza, stato civile, stato familiare o anzianità. EA rende accessibile il posto di lavoro per gli individui diversamente abili, come indicato dalla legge.

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