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Systems Engineer - Distributed Development

Location: Los Angeles, CA, USA

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Requisition Number: 175831

Position Title: Systems Engineer I

External Description:

Systems Engineer - Distributed Development

Location: Los Angeles, CA



Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

 

And we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is tough. That’s why we employ the most creative, passionate people in the industry.

 

We are currently hiring for the IT team who supports game development team franchise Apex Legends, Battlefield, Battlefield Mobile, Star Wars™, and more. And we are looking for a skilled System Engineer who is experienced in managing and supporting global teams and services. An individual who would be excited to be working at the greatest game company in the world.



Responsibilities:

  • Manage identity lifecycle of partner account and access.
  • Partner with development teams, guiding the intake and onboarding of 3rd Party Partners.
  • Drive continuous improvement of the 3rd Party Lifecycle.
  • Create standardization processes and methodologies to reduce onboarding delays and eliminate support risks.
  • Bridge communication between Team members, Site IT, and Global IT Functions.
  • Responsible for incident management, providing incident escalation, resolution, and communication.
  • Fulfill partner service requests for accounts and access to Game Development Application Services and additional endpoints as required.
  • Develop processes to measure customer satisfaction and create KPIs and performance metrics for delivering Partner Lifecycle Management services.
  • Monitoring, analytics, and reporting of IT services support distributed development.
  • Serves as a technical expert to game teams and Outsource partners




Qualifications:

  • Experience as a Perforce administrator.
  • Familiar with Jira and Confluence administration.
  • Experience with networking concepts; routing, subnets, DNS, ACL
  • Knowledge of Active Directory account administration.
  • Be organized and communicative.
  • Be detail-oriented




City:

State:

Remote?: 1

Community / Marketing Title: Systems Engineer - Distributed Development

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-09-22 15:18:17.923

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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