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Strategic Planning Intern, Worldwide Customer Experience (Summer 2023)

Location: Austin, TX, USA

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Requisition Number: 175751

Position Title: Intern General

External Description:

WWCE - Strategic Planning Intern (Summer 2023)

Electronic Arts is looking for high performing students to join our world-class internship experience. Summer 2023 will be better than ever as we bring all interns together on-site for orientation week and prep students for the future ways of work by offering remote and hybrid opportunities depending on your location. For more information about our Next-Gen Program, visit https://www.ea.com/careers/interns-and-university-graduates

EA’s Worldwide Customer Experience (WWCE) organization exists to inspire the world to play. We support players across the globe in 13+ languages. We value people who will bring new ideas and perspectives to help make WWCE a great place to be and be from. We celebrate diversity and inclusion. It’s just as important for us to create great experiences for our people as for our players. We’re looking for people that will come to the office (or Zoom meeting) excited to work and ready for some fun.

You will:

  • Perform high-visibility special projects that inform Leadership and enable decisions in our strategic plan
  • Support the strategic planning lifecycle by:
  • Providing insights into behavioral patterns and opportunities for improvement
  • Conducting internal and industry research that can be used to enable strategic planning maturity
  • Guiding initiative owners through the process of registering their work, gathering resources, and communicating intent and results across the lifecycle of their work
  • Creating transparency through reporting and other communications
  • Scheduling, agenda coordination, meeting room reservation, and preparatory work for recurring meetings and workshops

 You have:

  • A passion for strategic planning, a drive for decision making frameworks and experience helping others achieve their long-term visions
  • Ability to influence and inform using verbal and visual communication
  • A desire to help others find the balance between data and intuition
  • Consultation experience that resulted in creating team alignment, subject matter clarity and clear, actionable plans

 You’ll get:

  • The opportunity to develop new skills by:
  • Creating and managing strategic planning frameworks
  • Developing business cases for high-visibility initiatives
  • Practicing facilitation techniques
  • Influencing decision-makers using a variety of tools and techniques
  • Identifying sources of confusion and recommending process improvements

 You are: 

  • Available for a full-time paid internship in the summer of 2023 (May – September depending on start date)
  • Legally authorized to work in the U.S. on a full time basis during the internship
  • Enrolled in an accredited degree program in the summer of 2023, slated to graduate no earlier than December 2023 through June 2024
  • A US citizen or Permanent Resident

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.



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Community / Marketing Title: Strategic Planning Intern, Worldwide Customer Experience (Summer 2023)

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-09-26 23:34:55.953

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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