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Insights Analyst Intern (Summer 2023)

Location: Austin, TX, USA

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Requisition Number: 175734

Position Title: Intern General

External Description:

Insights Analyst – Internship (BS, MS)

#WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. We celebrate diversity and inclusion by creating a place where you can come to work and be yourself.

We want you to join us. We're looking for an Insights Analyst Intern within EA's Customer Experience organization.

You're the questioning type and have a passion to analyze user behavior, feedback, and experiences. You want to understand why things happen and you want to share your insights to improve EA’s Customer Experience.

A day in the life of an Insights Analyst Internship looks like:

 

  • Work across Insights and Operations to provide analysis to understand where there are opportunities with a specific area of focus, recommending short range solutions
  • Monitor KPI performance, identify improvement opportunities, understand the WHY
  • Work with other teams and partners to identify trends and areas for improvement
  • Provide reporting and support inquiries for our partners
  • Review impacts across multiple regions to understand player and advisor differences and how those impact operational indicators
  • Manage the story and actions performed by the business that impact metrics

 

If you're interested, you'll need these skills or experiences:

 

  • You are currently enrolled in a Bachelor's or Master's program and are slated to graduate after Summer 2023 (i.e. Fall 2023, Spring 2024, and beyond)
  • You are proficient in SQL and understand how to query large sets of complex data
  • You have experience with a programmatic data analysis tool (e.g., R or Python)
  • You are somewhat familiar with data visualization applications and techniques (e.g., Tableau, Power BI, Shiny)
  • You know how analyze large data sets to produce strategic insights that inform business decisions
  • You understand how to communicate data to non-analyst audiences and create digestible reporting
  • You are curious in your validation and cross-reference multiple sets of data to support your hypotheses

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Community / Marketing Title: Insights Analyst Intern (Summer 2023)

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-09-15 23:21:08.063

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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