filler

Content Strategist

Location: Austin, TX, USA

Notice

This position is no longer open.

Requisition Number: 175530

Position Title: Communications Specialist

External Description:

Content Strategist, EA Customer Experience (Temporary Agency Worker - 6 month Contract)

We are hiring a Content Strategist to join EA's Worldwide Customer Experience (WWCE) organization.

WWCE exists to help the world play. We support fans across the globe in 13+ languages and value employees that will bring new ideas and perspectives to help make WWCE a great place to be and be from. We celebrate diversity and inclusion and aim to create great experiences for our employees as often as our fans. We're looking for people that will come to the office or Zoom meeting excited to work and ready for some fun.

As a Content Strategist, you report to the [Senior Manager, Content / Content Lead]. You write words about anything and everything. You quote style guides and are always looking for clever business writing to inspire you. You also advocate for the reader, in our case fans and players, and work tirelessly to make sure that what you write is easy for them to understand.

Responsibilities

  • You will write and edit help articles that make it easy for EA fans to find answers online and give EA game advisors the right info to help players when they contact us.
  • You will start and maintain working relationships with game experts, launch managers, live support analysts, and product teams, creating content plans for the next game launch when needed.
  • You will use our house style guide and tone of voice to be personal, real, positive, and inclusive in everything you write.
  • You will provide ongoing, relevant content updates during crisis situations without simply adding to the noise.
  • You will brainstorm how to rewrite an all-too-formal Legal notice, 404 message, or auto-response fans might read on our website.
  • You will identify ways to incorporate new ideas, approaches, and knowledge into daily and long-term tasks.
  • You will tailor communications to your audience, providing either in-depth expertise or a high-level summary depending on the situation; you're always aware of the size and leadership-level in your audience.
  • You will seek opportunities to collaborate both inside and outside of the team, working with key influencers to effect change in projects and throughout the organization.

Qualifications

  • You will have 3+ years' experience in writing, with proofreading and copy editing experience.
  • You will hold a Bachelor's degree in a relevant field.
  • You will have experience using an industry-standard style guide like the Chicago Manual of Style.
  • You will have experience working with highly technical content.

City:

State:

Community / Marketing Title: Content Strategist

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 49

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Candidate Privacy Notice               Notice at Collection (California)

© 2024 Electronic Arts Inc.

google-site-verification: google7f7a22bb8fdf2c3d.html