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Fraud Analyst - Account Security

Multiple Locations: Austin, TX, USA • Texas, USA

Notice

This position is no longer open.

Requisition Number: 175086

Position Title: Program Manager I

External Description:

Description

Reporting to the Senior Fraud Manager, you will help to develop the creation of an incident-based security program within the Fraud and Player Security team. Maintain reporting for the program and team and help coordinate engineering efforts. We ask that you have a unique combination of security/program management expertise, coupled with investigative and development experience.

Responsibilities:

  • Collaborate with internal partners to represent as central security to support incidents and recommend improvement opportunities.
  • Create incident tickets; prioritize, assign and manage progress and take responsibility to complete on time.
  • Work with Product and Engineering to manage feature engineering tickets and bug tickets.
  • Gather and document requirements, lead internal prioritization discussions, manage ticket progress, and conduct validation in INT and PROD.
  • Conduct research and analytics, which may require complex SQL queries, and make data-driven improvement recommendations. Monitor health of main player security metrics, research further for important anomalies detected, and coordinate policy and modeling support.
  • Support visualization dashboards and associated data aggregation.

Qualifications:

  • 2+ years of project management and analytics experience
  • Experienced with JIRA, SQL, and MS Products
  • Experience with business intelligence and visualization tools like Tableau or others
  • You have an eye for detail
  • Bachelor's degree in analytics related field or equivalent professional experience.

Bonus:

  • Knowledge of account security and gaming industry

City:

State:

Community / Marketing Title: Fraud Analyst - Account Security

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 174

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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