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Director, UX Research

Multiple Locations: Orlando, FL, USA • Redwood City, CA, USA • Vancouver, BC, Canada • Montreal, QC, Canada

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Requisition Number: 174747

Position Title: Director, User Experience Research

External Description:

We are EA—the world's largest video game publisher. You are probably familiar with many of our game franchises— Apex Legends, Star Wars Jedi, and Battlefield to name a few. But what does that mean for you? It means more opportunities to unleash your creativity, be inspired by those around you and ignite your path in any direction you choose.

You would report to the Global Director of UX Research to lead the UX Research teams supporting all EA Shooters franchises (Apex Legends, Star Wars Jedi, and Battlefield). You would ensure that research insights are being integrated by development partners to deliver outstanding experiences for the millions of EA Shooters players around the world.

Responsibilities:

  • Create the overall strategy for Shooters UX Research at EA.
  • Empower UX Researchers in Los Angeles, Vancouver, Seattle, and Stockholm to have maximum impact.
  • Advocate for the player experience and the role of UX Research with game development partners.
  • Ensure that UX Research is integrated into game development plans to ensure world class player experiences.
  • Ensure that UX Research is properly staffed to meet the needs of development partners.

Qualifications:

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
  • You have 5+ years' industry experience in research design and conducting user research across platforms.
  • You have 5+ years' industry experience leading research teams including research managers.

At EA, we believe that every member of the UX Research team has the opportunity to influence not only the player experience of their games but also the future of the UX Research team. Everyone on the team is encouraged to bring their true selves to every discussion.

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Community / Marketing Title: Director, UX Research

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-07-19 16:12:36.437

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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