Product Manager

Requisition Number: 174676

Position Title: Manager, Product Management

External Description:

As an increasing array of live service games makes it to market, the appetite for standardized backend solutions grows. Here at EA, we know that great live service games require robust tools. From enabling game designers to A/B test rewards, to helping customer service agents  amend broken game states, EA is committed to improving the pipeline between game-maker and player.

We are looking for a Product Manager that knows that infrastructure is the key to success for any Games as a service product. If you have experience with building live service tooling, or content management solutions and are passionate about modern development standards, this is the team for you!

You will work with an experienced team that has collectively built and worked on games and backend services for more than two decades. You will work with multiple developers to bring the next game services to life. 

We strive to stay relevant and innovate in our development approaches as well as with our services. Many of our software engineers are “polyglots” and strive in multiple environments.

Responsibilities

• Meet with customers to understand requirements, wrangle the product vision and bring the products to life from concept to delivery.
• Together with stakeholders, determine the product strategy and manage the product roadmap.
• Guide execution with the development team against our plan, making tradeoffs and anticipating challenges 
• Communicate with the customers and the development team often to ensure clarity and alignment.
• Build trusted relationships with strategic partners and clients
• Follow technical trends in the industry and maintain your product expertise.
• Assess the latest products for their potential value and make recommendations for new Product opportunities.

• Provide internal and customer training on how to use the product.
• Help create and maintain proper product documentation.
  
  Knowledge and Skills:
• Experience interviewing partners and customers, and eliciting requirements to inform product vision
• Client management skills with an emphasis on being attentive, responsive and accurate
• Identify challenges and opportunities and resourcefully pursue them
• Technical skills with experience delivering value to the business
• Experience working on multiple projects concurrently
• Determine success criteria for testing and product acceptance
• Measure product performance and gather important insights to inform future enhancements.
• Experience managing projects from concept to delivery
• Experience working with engineering teams and third-party technology partners
• Software engineering experience a plus
• Experience with social features in games is a plus
• Experience with game development or a live services environment
  
  

About You

• 3+ years of experience working in a product development or engineering role
• You find creative solutions and pursue them
• You have a natural curiosity with a love of learning
• You are customer-focused and a trusted partner
• You have a passion for new technology

 

City:

State:

Community / Marketing Title: Product Manager

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 141

Can this position be remote?: 1

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。