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Community Manager (Apex Legends)

Multiple Locations: Los Angeles, CA, USA • Vancouver, BC, Canada • Redwood City, CA, USA

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Requisition Number: 174635

Position Title: Community Engagement Strategist/Specialist II

External Description:

Founded in 2010 by the original creators of the Call of Duty Franchise, Respawn was created with the philosophy that when talented people have creative freedom, they'll make extraordinary games that achieve the unexpected. From our roots as an indie studio to joining the expansive roster of studios at Electronic Arts, this remains our guiding principle. We truly love what we do and want to share our passion with players worldwide. Our shipped titles include critically acclaimed multi-platform games Apex Legends, Titanfall, Titanfall 2, Star Wars™ Jedi: Fallen Order, and Medal of Honor: Above and Beyond. Join us for the opportunity to create groundbreaking games with some of the best developer talents in the industry.

 

You can learn more about our studio and values at respawn.com/studio

Community Manager - Apex Legends 

The Community Manager will report to the Senior Community Manager and be part of a small community team embedded with the developers on Apex Legends. 

You will be contributing to the games’ multi-channel community strategy, helping to gather valuable insights for the development and business teams, and executing community strategies to build up and engage with our passionate players day-to-day. 

 Key Accountabilities

  • Collaborate with developers to write patch notes or long-form blog content to explain upcoming features and changes for the game. Create compelling copy and player-facing communications. 
  • Work to build a bridge between players and the devs on Apex Legends, acting as a point of contact for players and facilitating access to devs through programs and content.
  • Monitor online channels and engage with players professionally to obtain insights.
  • Manage live updates and issues with the community.
  • Own and execute community strategies that grow our core community and align with the greater needs of game and business teams.
  • Provide regular community updates to internal teams consisting of community sentiment and KPI reporting of community initiatives.
  • Collaborate with marketing, brand, influencer, and comms teams across Respawn and the broader EA org to deliver the best possible experience for our players.
  • Forge relationships with the territory lead to ensuring the execution of plans is globally optimized.
  • Be able to work cohesively in a team that has remote members, alongside partners who are located globally and remotely.
  • Potentially will require on-camera work (i.e. hosting dev live streams) and knowledge of how to run and publish live streams/videos onto YouTube and Twitch.

Candidates should be:

  • Experienced: At least 2 years of community experience working in a game development studio. Must have experience writing and managing communication, interpreting and relaying player feedback, running community campaigns, etc, ideally on a AAA title. Experience on shooter/battle royale titles is a plus. 
  • A data-driven mindset: We need someone who can gather and look at data (both qualitative and quantitative) to forecast and grow the future of Apex Community. 
  • Growth-oriented: The ability to accept feedback and critique will help you tailor your work to reach its best potential—and to grow! Teamwork and a willingness to work, learn, and grow together are critical to our success.
  • Location: This position is based on West Coast. 

If this opportunity sounds like a great fit for you, please submit your resume and we will get back to you once we have reviewed it.

In addition to opportunities for creative impact and professional growth which come with being a member of our team, working at Respawn has many other perks and benefits! Learn more by visiting www.respawn.com/perks

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Community / Marketing Title: Community Manager (Apex Legends)

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-07-20 22:40:40.253

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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