Lead UX Researcher

Requisition Number: 174570

Position Title: Lead User Experience Researcher

External Description:

Lead UX Researcher

The EA Digital Platform (EADP) group provides central services that help game teams to tap into the power of the global EA ecosystem. Compatible across multiple platforms and devices, our platform empowers teams to foster deeper, more meaningful relationships with our players. The EADP is the foundation on which EA's games are built. By providing reusable capabilities that game teams can easily integrate into their games, we allow them to focus on making incredible games. These building blocks are made up of high-level service platforms including Commerce & Identity, Data and AI, Gameplay Services, Social & Marketplace, and Player & Developer Experience.

Description

As a Lead UX Researcher on the EADP group, you will report to the Manager of Experience Design where you'll help to envision digital experiences for game studio teams.

• Please note that this is not a game studio design role **
• Only applications with a portfolio submissions will be considered **

Responsibilities

• Connect user research with products related to game creation, while being an amplifier for relevant insights by working across the organization (Experience Design, Engineering, and Product Management)
• Create and optimize research processes to enable Design team to deliver best-in-class experiences
• Be an expert at matching research insights and their delivery mechanisms with priorities and strategic product initiatives
• Work with the Design team, creating user scenarios, concept sketches, experience storyboards, high fidelity designs, and rapid prototypes
• Work with product managers, designers, engineers, researchers, and external partners to establish cohesive language and a unified voice across products and platforms
• Work behind the scenes to identify and remove potential roadblocks
• Participate in sharing constructive feedback in design reviews based on your own insight

Requirements

• Collect and analyze user behavior through lab studies, surveys, benchmark studies, and online experiments
• Work with Designers, Product Managers, Engineers, and other Researchers to prioritize research opportunities
• Experience shaping content for diverse projects
• Skilled at framing problems and scoping research approaches.
• Expert at questionnaire design, survey programming, data analysis, and translating complex questions into efficient and focused inquiries
• Experience analyzing end-to-end product development from initial product strategy to post-launch iteration
• Understand modern experience design methodology
• Experience in Agile Scrum Methodology work processes
• Familiarity with a variety of product design software, spreadsheets (can maintain complex spreadsheets), and customer research tools
• Diverse B2B/B2C portfolio (5+ years) that reflect research and design excellence

Bonus

• Experience in, or understanding of, games, game development, and game tooling like Unity, Unreal, or other tools

City:

State:

Community / Marketing Title: Lead UX Researcher

Company Profile:

Electronic Arts Inc.は、インタラクティブ・エンターテイメント・ソフトウェアの世界的大手企業です。 EAは、インターネットに接続されたコンソール、パソコン、携帯電話、タブレットに対してゲーム、コンテンツおよびオンラインサービスを提供しています。

EEOText: EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無、および法律で保護されたその他のあらゆる状況は考慮されません。 また、犯罪歴のある人物の雇用も、募集要項を満たす応募者の場合は適用法令に従って検討します。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。

Days Open: 52

Can this position be remote?: 1

EEO Employer Verbiage:

EAは雇用機会を均等に提供します。 雇用に関する決定を下す際は、人種、肌の色、国籍、出身国、出身民族、身体的性別、社会/文化/心理的性別、性別自認または性別表現、性的指向、年齢、遺伝情報、宗教、身体障害、病状、妊娠、婚姻状況、家族状況、軍役経験の有無は考慮されません。 さらにEAでは、身体に障害のある方々のために、適用法令によって定められた職場環境を整えることも行っています。