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UX Researcher - Bioware

Multiple Locations: Alberta, Canada • Vancouver, BC, Canada • Montreal, QC, Canada • Orlando, FL, USA • Edmonton, AB, Canada

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This position is no longer open.

Requisition Number: 174265

Position Title: User Experience Researcher

External Description:

UX Researcher – Bioware

Montreal/Vancouver/Edmonton

Description

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles— Apex Legends, The Sims, FIFA, Dragon Age, and NHL to name a few. We are looking for a Senior UX Researcher who should not only love games but also has a passion for shaping and evaluating the gaming experience.

You will develop research plans that span the full product development cycle and work with the development teams to integrate user research insights into the development process.

You will be part of the team in charge of leading the UX research effort for the Action-Role-Playing games (ARPG) developed at EA. This role will focus on the project(s) developed at Bioware studios, and you would report to the UX Research Manager.

 

Main responsibilities: 

  • Work with studio leadership and game teams to understand franchise goals and strategies
  • Conduct user research activities for multiple EA projects, with a focus on the ARPG space.
  • Analyze relevant data from mixed research methods (interviews, lab studies, heuristic evaluations, surveys, telemetry)
  • Develop long-term UX research plans and align the research effort with the other research functions at EA (Ex: Marketing research, Analytics)
  • Communicate research insights and how they impact the user experience to multiple levels of the organization
  • Create new methodologies for each product's unique gameplay and sensibility while maintaining research quality and process
  • Partner across organizational and regional teams with a variety of disciplines (researchers, designers, product planners, market researchers, producers) to produce insights which improve the trajectory of their product work

 

Qualifications & Skills: 

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience.
  • 5+ years’ industry experience in research design and conducting user research studies across platforms.
  • Expertise in research design, fluent in multiple qualitative and quantitative methodologies (such as playtests, usability studies, contextual inquiry, questionnaire development and survey research).
  • Experience aligning partners to promote forward progress.

City:

State:

Remote?: 1

Community / Marketing Title: UX Researcher - Bioware

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-06-30 15:13:29.373

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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