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Associate Quality Designer - EACC

Location: Madrid, Spain

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This position is no longer open.

Requisition Number: 173889

Position Title: Associate Quality Designer

External Description:

Development Technology & Solutions

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they promote quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.

Main Purpose of the Role

As an Associate Quality Designer (AQD) for the EA Compliance & Certification (EACC) team you will be responsible for ensuring your allocated projects are compliant with both 1st Party (e.g. Sony, Microsoft, Nintendo, Apple) and EA’s own internal guidelines. To achieve this you will partner with our development studios to drive awareness of the requirements and participate in risk assessments. You will be responsible for both performing and managing testing for your assigned platform. As AQD you are also responsible for delivering defined testing procedures, delivering software testing expertise and answering queries from game teams.

Key Duties and Responsibilities

  • Maintain high level understanding of all EA Standards and 1st party requirements; monitor 1st party developer sites and other information sources to ensure EACC test cases employed comply.
  • Create, maintain and publish relevant 1st Party- and EA Standards documentation and best practices, as well as internal tools and processes within EA.
  • Conduct hands-on testing during the entire development cycle, perform test case regression-, verification, and assist in ad-hoc requests as needed for both software and documentation reviews. Testing execution is required for this role.
  • Consistently make use of EACC automation tech, support development of new features and proactively explore new automation opportunities.
  • Support coordinating and disseminating daily testing tasks within the test team and provide updates on testing progress.
  • Support and guide testers to ensure execution of project deliverables and act as testing escalation point when needed.
  • Review EACC concerns, consider the level of severity and publish/respond to issues where required.
  • Creation of verification test cycles based on available data, game/ feature design documentation, genre and platform expertise.
  • Work closely and build strong relationships with PLM Submissions on project delivery and best practices relating to platform.
  • Responsible for data integrity and ensure data driven solutions are used consistently. Strive for further efficiencies and success rate supported by available data.
  • Ensure timely delivery and integrity of test verification and submission data such as Escape Defect Analysis (EDA), First Party Concerns, maintenance of RBT systems, waiver requests etc.).
  • Participate in tester recruitment, training, coaching and support.
  • Define, oversee and maintain tester training program to ensure test excellence across all EACC test teams and locations.
  • Support Platform Leads overseeing and maintaining training programs to ensure test excellence across all EACC test teams and locations.

Special Considerations

EACC is a dynamic area where there are peak periods of activity and therefore the workload and the make-up of teams vary. Therefore, it is necessary that the incumbent has past-experience of working in a team environment of constant change. This also requires a flexible approach to working hours.

Experience and Knowledge:

Required:

  • 3+ years QA or Compliance & Certification experience.
  • In-depth understanding of EA Standards, and requirements and tools pertaining to at least one platform.
  • Strong understanding of the development process.
  • Strong working experience and collaboration with external and internal partners.
  • Capable of translating complex requirements in an easy to understand manner for development partners.

Desired:

  • Medium to advanced knowledge of data analysis tools such as SQL and Power BI.
  • Medium to advanced knowledge of Scrum/ Agile Project Management methodology
  • Medium to advanced knowledge of Jira

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Community / Marketing Title: Associate Quality Designer - EACC

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-05-27 20:19:52.163

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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