Sr. Technical Program Manager - Cloud & Data

Requisition Number: 173810

Position Title: Senior Program Manager I

External Description:

The Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

 

As Sr. Technical Program Manager You will be responsible for defining and managing technology programs, milestones, success criteria, resource allocation, and successful on-time delivery needed for our centralized data management program. That program will deliver data insights across infrastructure environments (cloud and physical) needed for: server and asset management, technology programs, and efficient operations for games and services around the world. 

 

Responsibilities:

• Engagement: Own programs partnering with security, game studios, services, and platform teams.
• Mapping existing data sources with physical and logical architectures need to provide service hosting details and infrastructure insights.
• Form vision, value proposition and roadmap for improvements to data architecture needed for production environment management. 
• Provide thought leadership to the development team building key functionality, working with customers/partners to get feedback, and iterating to improve outcomes via centralized data management program.
• Enable, and establish data driven programs, processes, and products.
• Identity and manage cross-group dependencies needed for delivery. 
• Quality: Ensuring testing to meet acceptance and performance criteria defined by the program. 
• Service Management: Participating in change and release management that results in zero downtime and zero data loss deployments. 
• Efficient: Driving for services and platform operations that are easy to use, integrated, and resource-efficient. 

Qualifications:

• Undergraduate degree in Computer Science, Engineering, Business, or equivalent experience
• 5+ years of cross group program management experience.
• 3+ years of experience across component definition, design, engagement, infrastructure, engineering, and service management for online services and platforms.
• Understanding of data management across technology and business domains. 
• Establish data contracts & interfaces with partners to enable end-to-end features for customers.
• Background in HDFS, Kafka queues, Spark, Hadoop, ETL pipelines are a plus.
• Experience in cloud computing, online gaming, or similar industries.
• Experience with documentation and work tracking tools like Confluence, GitLab, JIRA, Teams/Sharepoint, Workfront, Hansoft.
• Familiarity with Cloud Native Computing Foundation (CNCF) and Cloud Service Providers (AWS, GCP, and Azure). 
• Understanding of distributed systems, containers, microservices, Docker, Kubernetes is desirable. 

 

We Thought You Might Also Want to Know:

You will report to the PMO lead for Products & Services: Infra Platforms, Observability, and Infra Optimization.  

 

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Community / Marketing Title: Sr. Technical Program Manager - Cloud & Data

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 43

Can this position be remote?: 1

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。