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Senior Researcher, Consumer Insights

Location: Redwood City, California, United States

Notice

This position is no longer open.

Requisition Number: 173573

Position Title: Sr Researcher

External Description:

We exist to inspire the world to play. The contract Consumer Insights Senior Researcher will join the Strategic Growth Insights (SGI) team, reporting to the Consumer Insights Manager. 

This team supports franchise-agnostic programs with player insights to enable teams to make informed decisions about how EA shows up to players and the strategic direction of the organization. Some of the products and experiences our team supports include our gaming subscription EA Play, our PC gaming launcher, and esports.

As a Consumer Insights Senior Researcher, you will lead research focusing on subscription and destinations where EA games are published, including our own platforms (e.g. Origin, EA Desktop Beta) and partner platforms (e.g. Xbox, PlayStation, Steam). You'll work with product, design, and marketing partners, fellow researchers, and analysts to provide a deeper understanding of our players and subscribers globally. We are looking for a researcher who is not just an expert, but can understand our partners' context to create long-term roadmaps and provide important insights that will have a meaningful impact on our subscription and platform strategy.

In this role you will:

  • Work with marketing, product, and design gaming partners to determine needs and prioritize projects
  • Create near-term and long-term research plans through a combination of individually executed research and partnership with external research agencies
  • Analyze data sources, prioritize insights, develop business implications, and provide tailored recommendations to the right person and right situation
  • Influence decisions by partners, leaders, and execs by informing strategies grounded in data and insights
  • Advocate for our players and subscribers, sharing their voice with partners and participating in creating the best possible experience for them

You will need these skills or experiences:

  • Project Management Skills: You can manage multiple requests, deadlines, and deliverables
  • Collaborative: You are accustomed to working with people from many backgrounds, cultures and skills
  • Communicative: You adapt delivery to the right person with the right context and can create a clear story from complex data
  • Focused on Impact: You decide and achieve research goals, spot problems but focus on solutions, and affect meaningful change for the teams we support
  • 3+ Years experience with:
  • Market research industry (preferred: some experience within research agency)
  • Knowledge of multiple research methodologies, both qual and quant
  • Managed and led global research projects including partner agency engagement from project start to finish

City:

State:

Remote?: 0

Community / Marketing Title: Senior Researcher, Consumer Insights

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-05-16 18:39:41.227

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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