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Senior UX Researcher

Multiple Locations: North Carolina, USA • Vancouver, BC, Canada

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This position is no longer open.

Requisition Number: 173477

Position Title: Senior User Experience Researcher

External Description:

Senior UX Researcher (Frostbite)

Electronic Arts

Electronic Arts Inc. is a global leader in interactive entertainment. We create games, content and online services across platforms. EA's game engine, Frostbite, powers games such as Madden NFL, EA SPORTS™ FIFA, Battlefield™, Need for Speed™, Dragon Age™, and Plants vs. Zombies™. The Frostbite team empowers EA's content creators to shape the future of gaming by improving our engine features and tools.

What does a UX Researcher Do?

You will be our dedicated researcher and will report to the Senior Manager, Experience Design. You will be part of a cross-discipline UX team (Experience Designers, Content Creators, Data Analysts and Technical Writers) that's responsible for shaping the user experience of EA's game engine, Frostbite. You will conduct strategic research to help improve the quality of Frostbite, and work with design and production teams to integrate usability and user research into the development process.

Who we're looking for

You have experience establishing end-to-end research processes, and have partnered with teams to promote and incorporate user-centered research methods. You understand how to translate complex technical and design needs into efficient and focused inquiries, and are experienced at framing problems and scoping research approaches. You communicate your findings to team partners in ways that help them better achieve their design and experience goals and create new ways to share and distribute research insights across the organization.

You will need:

  • A degree in Experimental Psychology (Social, Cognitive), Human Computer Interaction, Human Factors, or a related field, or equivalent industry and/or education experience.
  • 5+ years industry experience in design and conducting research using multiple research methodologies.
  • A portfolio of case studies that demonstrate your process, outcome, and impact.
  • Experience working with varying levels of abstraction across business and product strategy.
  • A passion for games or technology.

 

City:

State:

Remote?: 1

Community / Marketing Title: Senior UX Researcher

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-05-23 14:42:57.227

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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