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Technical Quality Assurance Lead - Criterion

Multiple Locations: Guildford, UK • Runcorn, UK

Notice

This position is no longer open.

Requisition Number: 173458

Position Title: DM

External Description:

We're Criterion, and we love making games!

For more than fifteen years we've entertained millions of players around the world with our award-winning games. Our experienced people have expressed their passion for excellent game feel, AAA audiovisual quality and technical innovation in the Burnout & Need for Speed series and and more recently in Battlefield 1, Star Wars X-Wing VR, Starfighter Assault and Arcade for Star Wars Battlefront II and Firestorm for Battlefield V.

We believe that healthy, engaged teams make great games, so we place enormous value on collaboration, fresh ideas, and unique perspectives. We'd love to hear yours! Crunch doesn't help make a better game. We don't do it. For the past three years we are very proud to have been recognised by gamesindustry.biz as one of the best places to work in the UK. Let's talk about how you could be a part of it.

The Challenge Ahead

Criterion Games is looking for a QA professional with extensive technical knowledge and leadership experience to join our team as the QA Technical Development Manager. Reporting to the QA Development Director, you will work closely with Development, QA Engineering and Stakeholder teams to establish a strong technical strategy to allow us to meet our project goals in an efficient and effective manner.

Role Description

A QA Technical Development manager must have a strong technical background with leadership and project management experience. Your focus will be on continually improving the operational efficiency and effectiveness of the QA effort by assessing current quality assurance practices and incorporating new QA strategies. You will work on department level initiatives as well as operational efficiency initiatives.

You will also spend time managing a direct staff of Quality Analysts. Monitoring performance and delivering measurable feedback to direct reports is an essential function of this role. Embrace the challenge of mentoring and supporting a team of direct reports, and contributing to the development of their careers. Establishing effective working relationships within the QA department, the QA project team and the outside business partners are critical to success in this role.

Key Responsibilities:

  • Establish and deliver the QA Technical Strategy of a AAA title from concept to post-launch.
  • Develop QA Technical Analysts, mentoring, training and growing the team, as well as guiding their development.
  • Partner with dev to establish an efficient test strategy for the game engine, dev tools and technical games systems.
  • Drive the identification and resolution of issues hindering development and QA productivity.
  • Ensure the effective use of development tools and technologies to drive issue identification upstream and promote defect prevention.
  • Collaborate with Development partners and balance Development Support tasks against QA Delivery work.
  • Help drive QA evolution championing defect Prevention/Containment and Test Automation.
  • Ensure a high standard of reporting is maintained, and that data is clear, accurate and actionable.
  • Actively contribute to strategic planning and ensure plans will deliver projects on time, quality and budget.
  • Define engagement practices and processes: Ensure all workflow is clearly defined, processes are documented, and staff trained in expectations on the workflow.
  • Recognise, communicate and mitigate risks to project delivery.
  • Proactively make process improvements project wide, identify patterns and new solutions

Key Requirements:

  • Passion for quality.
  • Bachelor's degree or equivalent industry experience.
  • Previous game or software development QA experience (5+ years).
  • Experience supporting game engines.
  • Experience with test automation.
  • Experience with telemetry systems.
  • Experience in peer coaching and mentoring.

Other Desirables:

  • Programming, scripting, or database experience, such as C#, Python, JavaScript, T-SQL, or MySQL.
  • Experience working with remote teams.
  • Experience with applications such as JIRA, Confluence, DevTest or TestRail.
  • Experience working with Agile methodologies (Scrum, Kanban)
  • Experience with data analysis and visualization tools such as Power Bi

City:

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Remote?: 0

Community / Marketing Title: Technical Quality Assurance Lead - Criterion

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-05-09 13:27:58.19

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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