Sr. Technical Program Manager - Cloud & Security

Requisition Number: 173040

Position Title: Senior Program Manager I

External Description:

The Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, primary services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.

As Sr. Technical Program Manager, you will be responsible for defining and managing technology programs, milestones, success criteria, resource allocation, and successful delivery needed for secure operations, migrating, modernizing, and building large-scale distributed systems for automated workflows and platform management. That automation delivers optimized workflows for provisioning, observability, and fleet management for games and services. You will report to the Director of Central Programs & Delivery.

 

Responsibilities:

• You will own programs partnering with our security team, game studios, services, and platform teams.
• You will lead secure cloud infrastructure and services development programs.
• You will guide platform vision and engagement goals into tactical efforts with roadmaps, priorities, and measurable milestones.
• You will identify and scope partner / customer requirements to establish user stories, use cases, and requirements.
• You will identify and manage cross-group dependencies needed for delivery.
• You will ensure testing to meet acceptance and performance criteria defined by the program.
• You will participate in change and release management that results in zero downtime and zero data loss deployments.
• You will use data and requirements to help improve vision, requirements, and service improvements.
• You will drive services and platform operations that are easy to use, integrated, and resource-efficient.
• You will provide transparency to senior leadership and stakeholders through regular reporting.

 

Qualifications:

• Undergraduate degree in Computer Science, Engineering, Business, or equivalent experience
• 5+ years of cross group program management experience.
• 3+ years of experience across component definition, design, engagement, infrastructure, engineering, and service management for online services and platforms.
• Experience in cloud computing, online gaming, or similar industries
• Experience in online products or cloud computing products
• Knowledge of Security concepts: Common Vulnerability Exposures (CVE), Common Weakness Enumeration (CWE), protection through current and patched operating systems, detection tooling, mitigation/response management
• Experience with documentation and work tracking tools like Confluence, GitLab, JIRA, Teams/Sharepoint, Workfront, Hansoft
• Familiarity with Cloud Native Computing Foundation (CNCF), Cloud Service Providers (AWS, GCP, and Azure), Continuous Integration and Continuous Delivery (CI/CD) pipelines and principles, and GitOps
• Understanding of distributed systems and microservices desirable
• Understanding of cloud engineering components including container models, service discovery, monitoring and diagnostic tooling, and dev chain tooling desirable

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Community / Marketing Title: Sr. Technical Program Manager - Cloud & Security

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 102

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.