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Senior Site Reliability Engineer

Multiple Locations: Seattle, WA, USA • Austin, TX, USA

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Requisition Number: 173038

Position Title: Sr Site Reliability Engineer I

External Description:

We make games - that's awesome. In fact, our software entertains millions of people around the world with the most fantastic and immersive interactive experiences ever made, and we strive to exceed ourselves with every new title.

Amazing games are made by amazing people. That's why we employ the most creative and passionate people in the industry. Together, we enable our players to be heroes, whether by saving the planet from alien invaders, slaying dragons or scoring the winning touchdown. Yup - It's the coolest job on the planet!

As a Senior Site Reliability Engineer, you will report to the SRE - Lead.

The Challenge Ahead:

  • Cloud innovations change the gaming industry landscape every day, adding new capabilities, enabling new scenarios, and redefining the category.
  • Within EA, the Game Server Hosting organization builds the critical, cloud-native game server infrastructure and studio-facing tooling that underpins EA's current generation of multiplayer games and fuels innovation of the next wave.
  • We are looking for an experienced Site Reliability Engineer to support the GSH team by writing tools to make it easier for EA's game teams to onboard with and use our services.

Responsibilities:

  • You will create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
  • You will help design and develop robust, supportable tools to automate the deployment and management of distributed, large-scale production systems on cloud services.
  • You will perform root cause analysis and post-mortems with an eye towards future prevention.
  • You will use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
  • You will produce documentation and support tooling for online support teams.

Qualifications:

  • 5+ years of experience monitoring infrastructure and application availability to ensure SLI and SLO.
  • 3+ years of experience with managing cloud-based service infrastructure and software using Kubernetes and Docker.
  • Strong understanding of *nix operating systems.
  • Network experience, including an understanding of standard protocols/components.
  • Familiarity with common infrastructure and software deployment automation tools such as Terraform, Helm and ArgoCD.
  • Experience writing code in Golang, Python, or Java and scripting with Bash.
  • Experience working with distributed systems.

City:

State:

Remote?: 0

Community / Marketing Title: Senior Site Reliability Engineer

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-04-20 22:38:48.9

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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