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Network Engineer

Location: Austin, Texas, United States

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Requisition Number: 173023

Position Title: Senior Network Engineer / Lead

External Description:

The EA Production Infrastructure & Engineering (PI&E) group is part of the CTO organization and is the foundation on which EA's games are built and operate. PI&E builds and operates a broad platform of infrastructure services that powers games and enables game development across EA's global ecosystem. Our team's charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, core services, and studio services. Additionally, we aim to help developers experiment and build new games quickly with infrastructure services on-demand and workflows that ensure rapid development in the cloud. In all of this, we partner across EA to promote infrastructure cost efficiency and infrastructure optimization.

As a Network Engineer, your role covers the entire life-cycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be network engineering and operations with an emphasis on solving networking problems using software. You will report to the Manager of Network Engineering.

Responsibilities:

  • You will provide day-to-day level 3 support for the networking infrastructure, including on-call and war room support, and will help resolve outages.
  • You will be responsible for problem management of incidents where the root cause remains unidentified or permanent resolution is not in place.
  • You will provide proactive network maintenance, monitoring and administration, implementation of OS, firmware, security updates and patches across the network infrastructure.
  • You will produce accurate and consumable documentation for projects and root cause analysis.

Qualifications:

  • BS/MS in an Engineering field - Computer Science, Computer Engineering or equivalent experience
  • 3+ years network support/operations/engineering experience
  • Experience with AWS public cloud technologies (GCP or Azure desirable)
  • Python programming and API development experience
  • Automation experience with Ansible and Terraform
  • Knowledge of git and CI/CD
  • Containerization or container experience (Kubernetes desirable)
  • Knowledge of TCP/IP, subnets, routing and switching
  • Knowledge of routing protocols (BGP and OSPF desirable)
  • Experience with Cisco and Juniper devices
  • Management and configuration experience with L4-L7 Load Balancers, SSL (Citrix Netscaler desirable)
  • Operational knowledge of security concepts and technologies – Stateful packet filtering, access lists, firewalls, WAF, IDS, IDP, DDoS and other risk mitigation strategies
  • Network Tools: AKiPS, IPAM, Netflow tools, protocol analyzers
  • Knowledge of Grafana, Prometheus, Nautobot

City:

State:

Remote?: 1

Community / Marketing Title: Network Engineer

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-04-15 19:00:14.103

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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