Quality Business Enablement Lead - Part-Time

Requisition Number: 173012

Position Title: Senior BM&O Analyst II

External Description:

Quality Business Enablement Lead - Part-time 24 Hours - 12 Month Contract

EA's Worldwide Customer Experience (WWCE) organization exists to inspire the world to play. We support players across the globe in 13+ languages. We value people who will bring new ideas and perspectives to help make WWCE a great place to be and be from. We celebrate diversity and inclusion. It's just as important for us to create great experiences for our people as for our players. We're looking for people to come to the office (or Zoom meeting) excited to work and ready for some fun.

You will report to the Senior Quality Manager

Your part-time hours can be flexible throughout the week to work to your schedule.

Responsibilities:

• You will lead the design and strategic implementation of the Quality Business Enablement process.
• You will determine data capture methods and statistical sampling approach for RCA across sites
• Determine and deliver user requirements for multi-site data capture to support RCA
• Size and prioritise a pipeline of business enablement work for the year
• Establish and lead a cross-functional way of work to create/review/implement solutions based on RCA
• Apply advanced Lean Six Sigma methodologies and related analytics, Experimental Design & SPC
• Develop others in Six Sigma facilitation, methods, tools and applications.

Qualifications:

• 10+ years experience in a Quality Management or Process/Innovation Management role
• Lean Six Sigma Master Black Belt certification
• Proficient knowledge of statistical and LSS methods/tools - SigmaXL/Minitab or similar
• Experience creating, measuring, analysing and delivering quality systems, processes and Goals
• Excel in a fast-paced data driven environment
• Excellent interpersonal skills and relationship building skills. Expert facilitator with the ability to develop others and challenge across levels
• Create and develop a high performance standard in own and group work

City:

State:

Community / Marketing Title: Quality Business Enablement Lead - Part-Time

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 74

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.