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DevOps Engineer

Location: Vancouver, British Columbia, Canada

Notice

This position is no longer open.

Requisition Number: 172741

Position Title: Associate Systems Engineer II

External Description:

Position Overview

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is driving the strategy and implementation of EA's network, helping EA's community of players connect to one another and to the games they love to play. Our work includes: EA.com; in-game experiences and strategies to connect players across platforms; EA Play, our cross-platform subscription; the EA desktop app; and a host of other consumer experiences and strategies.

In your role as DevOps Engineer, you will report to the TechOps Manager, EAX Support, and partner with other DevOps Engineers in our Technical Operations team. You will build technical and professional relationships within a diverse and collaborative team. Our teams will work with you and your team, during all phases of the service life cycle, from build-out, deployment, to ongoing service support and maintenance. You will also help create documentation needed to assure a high level of service.

You will have the following skills:

  • At least 2 years experience working with enterprise level monitoring and observability applications in an enterprise IT, service provider, or web service environment
  • Expert level practical AWS experience
  • Expert level ability to script in multiple common scripting languages (Python, JavaScript, ruby, or bash)
  • High level of Linux system administration experience, Ubuntu-based, alternatively RHEL or centOS
  • High level of understanding of software configuration management (chef, puppet, ansible) and release management
  • Experience creating automation solutions to reduce toil work
  • Experience with Kubernetes and containerization
  • Experience with PagerDuty - configuration and setup of advanced features
  • Experience designing solution for monitoring, reporting and alerting using industry-leading tools (Zabbix, Nagios, New Relic, AppDynamics). Grafana, Splunk or Elasticsearch are also beneficial
  • Experience working with ticketing systems (ServiceNow, JIRA)
  • Desire to work in an collaborative team environment
  • Understand ITIL Service Operation and incident management concepts

Beneficial Skills:

  • Enthusiasm for gaming is desired; ability to stay on the forefront of industry trends is a big plus
  • Practical experience with CDN technologies (Akamai, Cloudfront)
  • Advanced in the concepts and implementation of CI/CD. Gitlab experience, artifactory and Jenkins knowledge valued
  • Networking knowledge at layer 2 and 3, load-balancing, and firewalls
  • Experience delivering applications using Oracle, MySQL and NoSQL technologies
  • Experience diagnosing complex API issues through packet capture analysis (Wireshark, tcpdump)
  • Knowledge across multiple of: Java, Java-based APIs, Nginx, the Play Framework, Apache Tomcat, J2EE
  • Experience in multiple compliance regimes such as SOX, SAS70 or PCI

In a typical week, the DevOps Engineer could…

  • Troubleshoot and resolve issues with our online gaming and ecommerce platforms and infrastructure
  • Maintain and upgrade our build and pipeline platform virtual infrastructure
  • Build automation solutions for our EAX Support team
  • Perform maintenance on our AWS resources
  • Create excellent technical documentation for our use

You'll build relationships and work with…

  • EAX Support team to empower them
  • Other members of the EA organisation to integrate with our support services
  • Teams from outside of EAX to coordinate shared services

City:

State:

Remote?: 1

Community / Marketing Title: DevOps Engineer

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-04-05 10:43:25.28

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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