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Site Reliability Engineer

Multiple Locations: Vancouver, British Columbia, Canada • Toronto, Ontario, Canada • Kitchener, Ontario, Canada • Orlando, Florida, United States • Austin, Texas, United States • Seattle, Washington, United States • Edmonton, Alberta, Canada

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Requisition Number: 172699

Position Title: Sr Software Engineer I

External Description:

Empowering players to create is an exciting future for the gaming industry.  At Electronic Arts we have many examples of players creating content, whether it be a skateboard park in Skate or fantastical mansions in the Sims 4.  The future definitely has our players being more empowered to create with their imagination being the only limit.

To enable more players to become creators, we are looking for a Software Engineer that will shape the technology that powers creation. If you have experience with building services for user generated content through modern techniques connecting multiple services together we want to hear from you.

You will work with an experienced team that has collectively built and worked on games and backend services for more than two decades. You will work with multiple developers to bring the next game services to life. 

We strive to stay relevant and innovate in our development approaches as well as with our services. Many of our software engineers are “polyglots” and strive in multiple environments.

Responsibilities

  • Work in partnership with game teams to design shared services
  • Define metrics, monitoring, and observability requirements for high traffic services behind multi-platform AAA titles
  • Perform service load testing to identify and resolve bottlenecks
  • Document root cause analysis of major issues affecting game service availability
  • Work closely with the engineering and DevOps teams on best practices
  • Research and integrate new technologies
  • Be accountable for the overall health, quality, maintainability and style of the server codebase

Qualifications

  • A minimum of 6+ years of technology industry experience
  • BS in Computer Science or other relevant experience
  • Strong experience with client/server architecture
  • Knowledge of HTTP and how to design and interact with RESTful web services
  • Expert ability to analyze and interpret technical data
  • Expert understanding of throughput, latency, memory and CPU utilization
  • Significant development experience on backend frameworks ie. NodeJS
  • Experience with source code management (Perforce, Git)
  • Significant experience with public Cloud providers (AWS, GCE, Azure)
  • Understanding containers, orchestrators and service mesh technologies (Docker, Kubernetes, Envoy, Istio, Linkerd, Jaeger)
  • Understanding of various databases and their performance characteristics (SQL and NoSQL)
  • Experience working with CI/CD technologies
  • Passion to investigate and adopt new technologies and practices
  • Good written and verbal communication skills

 

Bonus Skills

  • Experience shipping AAA games
  • Experience working on mobile applications or games (iOS / Android)
  • Experience working with PlayStation and Xbox online systems
  • Experience with and/or exposure to micro-services
  • Experience with and/or with cloud native application development
  • Knowledge of gRPC, Protocol buffers and FlatBuffers

City:

State:

Remote?: 1

Community / Marketing Title: Site Reliability Engineer

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-04-05 19:00:12.273

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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