Sr. Analyst, Social Listening

Requisition Number: 172647

Position Title: Senior Analyst

External Description:

Senior Analyst, Social Listening

 

The EA Marketing Analytics team is looking for an experienced social listening analytics professional to take on the role of Senior Analyst, Social Listening at our Vancouver studio, reporting to the Senior Manager for Marketing Analytics. We are looking for someone who knows the ins and outs of social media listening, can work with a variety of tools and analytical methods to extract the signal from the noise and deliver insights to our marketing partners in ways that create clarity, guide action, and bring impact. If you can combine this with a pioneering spirit, commitment to team success, and a passion for the video game industry, this might just be the right job for you.

 

What you will do:

 

• Work with marketing and community partners to understand their needs and support their efforts to interpret social conversation around our games, becoming a trusted advisor.
• Manage the relationship with social listening tool vendors to ensure EA is getting the most from the tools, and ensure evolving features are promoted to partners.
• Approach analyses with structured, strategic thinking to design a plan before digging into data to ensure the end result will be useful and usable.
• Select, process, and explore data from social listening tools, as well as related data sources for marketing channels to support decision-making.
• Create presentations with crisp data visualizations to tell compelling data stories to partners and influence the business.
• Produce interactive dashboards and automated reporting to inform the business on a self-serve basis.
• Manage multiple projects involving complex data collection, analysis and application.
• Build on your enthusiasm for continuous learning and improvement.

 

Your Profile:

 

• Curious and creative, you are fascinated by untangling social media buzz in order to find the nuggets that can help guide our marketing efforts. 
• You have the passion and enthusiasm to make a difference and promote meaningful change.
• You like working in teams on complex challenges.
• You view challenges as opportunities and enjoy solving problems and removing obstacles.

 

Background and Technical Skills:

 

• University degree in Mathematics, Statistics, Economics, Quantitative Marketing or equivalent.
• 3 years relevant hands-on analytical experience, with the ability to manage the analytical process and translate findings from the data into recommendations for our partners.
• Experience with social listening tools, such as Spiketrap or Synthesio, especially related to the video game industry.
• Proficiency in R statistical programming (or equivalent) to explore diverse data sets and create descriptive and predictive models using methods like correlation analysis, regression modeling, cluster analysis.
• Data visualization with tools like Looker, R Shiny, Data Studio, Power BI.
• SQL skills.

City:

State:

Community / Marketing Title: Sr. Analyst, Social Listening

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 140

Can this position be remote?: 0

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.