filler

Sr. Analyst, Social Listening

Location: Vancouver, BC, Canada

Apply

Requisition Number: 172647

Position Title: Senior Analyst

External Description:

Senior Analyst, Social Listening

 

The EA Marketing Analytics team is looking for an experienced social listening analytics professional to take on the role of Senior Analyst, Social Listening at our Vancouver studio, reporting to the Senior Manager for Marketing Analytics. We are looking for someone who knows the ins and outs of social media listening, can work with a variety of tools and analytical methods to extract the signal from the noise and deliver insights to our marketing partners in ways that create clarity, guide action, and bring impact. If you can combine this with a pioneering spirit, commitment to team success, and a passion for the video game industry, this might just be the right job for you.

 

What you will do:

 

  • Work with marketing and community partners to understand their needs and support their efforts to interpret social conversation around our games, becoming a trusted advisor.
  • Manage the relationship with social listening tool vendors to ensure EA is getting the most from the tools, and ensure evolving features are promoted to partners.
  • Approach analyses with structured, strategic thinking to design a plan before digging into data to ensure the end result will be useful and usable.
  • Select, process, and explore data from social listening tools, as well as related data sources for marketing channels to support decision-making.
  • Create presentations with crisp data visualizations to tell compelling data stories to partners and influence the business.
  • Produce interactive dashboards and automated reporting to inform the business on a self-serve basis.
  • Manage multiple projects involving complex data collection, analysis and application.
  • Build on your enthusiasm for continuous learning and improvement.

 

Your Profile:

 

  • Curious and creative, you are fascinated by untangling social media buzz in order to find the nuggets that can help guide our marketing efforts. 
  • You have the passion and enthusiasm to make a difference and promote meaningful change.
  • You like working in teams on complex challenges.
  • You view challenges as opportunities and enjoy solving problems and removing obstacles.

 

Background and Technical Skills:

 

  • University degree in Mathematics, Statistics, Economics, Quantitative Marketing or equivalent.
  • 3 years relevant hands-on analytical experience, with the ability to manage the analytical process and translate findings from the data into recommendations for our partners.
  • Experience with social listening tools, such as Spiketrap or Synthesio, especially related to the video game industry.
  • Proficiency in R statistical programming (or equivalent) to explore diverse data sets and create descriptive and predictive models using methods like correlation analysis, regression modeling, cluster analysis.
  • Data visualization with tools like Looker, R Shiny, Data Studio, Power BI.
  • SQL skills.

City:

State:

Remote?: 0

Community / Marketing Title: Sr. Analyst, Social Listening

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-03-31 13:52:32.367

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

google-site-verification: google7f7a22bb8fdf2c3d.html