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Senior Technical Writer - Contract, Remote (Apex Legends)

Multiple Locations: Los Angeles, California, United States • Vancouver, British Columbia, Canada

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Requisition Number: 172398

Position Title: Program Manager III

External Description:

Founded in 2010 by the original creators of the Call of Duty Franchise, Respawn was created with the philosophy that when talented people have creative freedom, they'll make extraordinary games that achieve the unexpected. From our roots as an indie studio to joining the expansive roster of studios at Electronic Arts, this remains our guiding principle. We truly love what we do and want to share our passion with players worldwide. Our shipped titles include critically acclaimed multi-platform games Apex Legends, Titanfall, Titanfall 2, Star Wars™ Jedi: Fallen Order and Medal of Honor: Above and Beyond. Join us for the opportunity to create groundbreaking games with some of the best developer talent in the industry.

You can learn more about our studio and values at respawn.com/studio.

As we continue to expand our amazing live service capabilities at Respawn, the documentation infrastructure to support this transformation is increasingly challenging to manage, due to the complexities of scale.

We are looking for an Senior Technical Writer to join our Documentation Team and make it easy for our game development teams to understand our Apex Legends backend system tools and services.

You will work with engineers, developers, designers, and game producers who are industry-recognized experts in their field, to create informational efficiencies that will assist them in building & maintaining the Apex Legends game systems.

If you want to work with a team of fantastic, bright, funny, kind, & wonderfully diverse teammates, and you're psyched to level up in your career, live to build & improve, then THIS is the team for you!

What You'll do...

  • Learn about new processes, tools, and professional talents.
  • Determine the clearest and most logical way to present information to achieve the greatest reader comprehension, is a must.
  • Follow verbal directions explicitly, and produce documentation in a quick turn-around environment.
  • Meet virtually & brainstorm with Subject Matter Experts (SMEs) to derive improvements of older documentation.
  • Independently gather information from SMEs who may have minimal documentation experience, and translate that into new documentation on highly specialized topics that will be read by an audience with a diverse skillset.
  • Review and/or copyedit content developed by SMEs.
  • Analyze information required for the development or update of policy, procedure, and form documentation.
  • Create, or work with designers and analysts to create, attractive and informative Gliffy flow diagrams, charts, and other visual aids, to assist readers in understanding a product or process. 
  • Communicate and collaborate with cross-functional teams of both producers, programmers, artists, and support staff, to plan, develop, and produce high-quality documentation products in a fast-paced, high-pressure environment.
  • Follow verbal directions explicitly, and produce documentation in a quick turn-around environment.
  • Work simultaneously on multiple projects as assigned, and independently setting priorities to meet changing deadlines and scope-of-work definitions.
  • Perform proofreading of general-audience, administrative, technical, and artistic instructions, and produce mechanical and substantive edits, correcting grammar, technical usage, content, and organizational problems to meet Respawn Documentation Standards and Style Guide Requirements.
  • Generate innovative ideas for content and workflow solutions.
  • Create and use templates and style sheets to ensure product consistency and quality.
  • Record page inventories for vetting and archival procedures as assigned.
  • Ensures projects adhere to schedules and deadlines.

You will have…

  • Bachelor's Degree
  • Degree Major/Minor in a relevant field, such as English, Literature, Communications, and/or Writing a definite plus.
  • Technical Writing – 5+ years
  • Experience writing for web services and/or software products – 3-5 years
  • Confluence CMS expertise – 5+ years
  • Adobe Photoshop expertise – 5+ years
  • Jira experience – 1-3 years 
  • Prior experience in Entertainment and/or Gaming Industry
  • Experience working in Agile environment – writing User Stories, documenting Sprints, and creating Burn-up and Burn-Down charts.

Next-Level Awesome Extras Desired

  • Experience authoring Confluence Macros
  • Experience working with REST APIs
  • Programming and/or scripting experience
  • Experience developing Directed Acyclic Graphs (DAGs) / Gliffy
  • Jira Certification
  • Experience in Training/Education

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Community / Marketing Title: Senior Technical Writer - Contract, Remote (Apex Legends)

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-03-17 22:45:32.117

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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