Automation QV Tester (Temp)

Requisition Number: 172247

Position Title: Contingent

External Description:

Electronic Arts Inc. is a global leader in interactive entertainment. We develop games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres. Join us in driving the next revolution in games.

Please read the following requirements carefully before submitting an application. This is an in-office 90 day assignment through PRO Unlimited. Assignment extensions are solely based on business needs.

The Respawn Quality Verification (QV) team is looking for a QV tester to support the automation and technology projects through interpreting test results and maintaining hardware. We are looking for someone to maintain our automation hardware and contribute to the quality process by manual testing.

Tester Responsibilities

You will monitor the output of our automation system by using a web interface to read test statuses and respond to any errors in the hardware and escalating to an engineer. You will interpret game or system logs and be able to interpret context and detect errors. You will analyze "call stacks" or error logs and help submit bugs to the appropriate database. This tester will help us develop the automation service by testing features and providing feedback to developers on bugs or feature requests.

The automation tester will oversee our game consoles which includes activities such connecting, disconnecting, troubleshooting, updating firmware, moving boxes and packaging, and working with the I.T department for network issues, and hardware issues. The physical space around the game consoles is also a priority, maintaining clear aisles and walkways, sensible cable management, and tidiness of racks and shelving.

This role also requires manual testing and locating hardware specific bugs for multiple game titles. Writing reports of any bugs or issues discovered and creating accurate, useful documentation will be required. You will gather and also analyze performance data to determine the root of any performance drops. Additionally, this role may be asked to directly support the feature testing process to contribute to the quality of the game. You will be a part of a team-- which makes communication and teamwork a necessity.

As a great automation tester you are willing to learn, ask questions, experiment, and take risks. You are eager to improve and contribute to the quality of the development team. You are comfortable with new technology and exploring unfamiliar software and concepts. You have enthusiasm for computer hardware and game consoles, and have experience setting up PCs and installing network switches.

Excellent English language skills (both written and verbal) are necessary to document issues and report them to colleagues. IT competence, including the use of emails, excel, google documents, and slack are also required. Though not a requirement, some programming knowledge or experience is desirable as there will be lots of hands-on with prototype software and code.

Requirements

• 18 years of age or older
• High school diploma or equivalent
• Ability to lift 25+ pounds
• Passion for video games, next gen consoles, and PC gaming hardware

Application Information

Resumes are required with application submissions. Cover letters are optional.

All shifts are worked Monday through Friday. There are occasional opportunities for overtime.

There is a mandatory training week that lasts Monday through Friday from 9:00 am to 6:00 pm beginning the first day of hire. This is a paid 40 hour training week.

Pay rate begins as $15.50 per hour.

7:00 AM - 4:00 PM (Full-time day shift)

City:

State:

Community / Marketing Title: Automation QV Tester (Temp)

Company Profile:

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EEOText:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 91

Can this position be remote?: 0

EEO Employer Verbiage:

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. 

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.