Lead Product Manager, Identity & Access Management

Requisition Number: 172142

Position Title: Sr. Product Manager II

External Description:

Responsibilities: 

You will report to the Product Management Director of Employee Experience in IT and be responsible for building the next generation of products to prepare our organization for the workforce of the future. Partnering closely with People Experience (HR), game teams, EA Security and other critical business groups, you will identify impactful opportunities and work with delivery teams to make solutions come to life! 

 

Create product line vision, objectives and roadmap based on solving customer’s biggest problems 

• Uncover underlying customer needs by understanding end user perspectives and pain points (focusing on the “why”) 
• Influence others to make the case for change and decide what problems to invest in 
• Collaborate with stakeholders to define objectives that drive cohesive end to end experiences
• Determine product strategy and roadmap that aligns with EA’s complex product ecosystem, considering industry trends, vendor marketspace, and organizational priorities
• SME in Identity & Access Management and experience with information security in large enterprise environments

 

Determine what capabilities and delivery approach will have the biggest return on investment

• Transform specific customer requests into prioritized capabilities that solve the underlying need 

• Define, document & effectively communicate customer journey, process maps, and detailed user stories/requirements 
• Partner with engineering, UX, and external vendors to assess build vs. buy options, focused on delivering simple and scalable solutions with a reasonable time to value 
• Clearly communicate trade-offs and fit gap analysis to drive product decisions and set stakeholder expectations 

 

Manage delivery cycle to take idea from concept to implementation 

• Refine requirements based on prototyping, hands on testing, and iterative feedback, acting as a bridge between customer desires and technical realities
• Author technical feature requirements in the form of user stories and acceptance criteria for varying business use cases

 

• Drive end to end product release including feature design & development, integrations, data migration, cutover from legacy applications, and stabilization/support 

• Proactively manage sprint plans, issues, and decisions, anticipating risk and ensuring focus stays on maximizing value within timeline and resource constraints 
• Manage resource allocation, budget and spend 
• Track and communicate progress while managing user/stakeholder/leadership expectations

 

Manage change and continuously improve product to adapt to changing customer needs 

• Facilitate collaboration with stakeholder groups on process, people and policy changes to enhance product changes 
• Build awareness, excitement and knowledge of new features through communication and training material creation and facilitation of training sessions 
• Solicit feedback and analyze data to constantly test, learn and evolve product and approach

 

Directly and indirectly manage work of other product managers

• Provide oversight and coaching to less senior team members, including detailed quality reviews 
• Bridge decisions, issues and focus of various products to ensure product line as a whole is delivering a consistent user experience while optimizing resources 
• May have direct or indirect reports including product managers, analysts or change specialists

 

Qualifications:

• Business / I.T. Degree or equivalent professional qualification
• Deep subject matter expertise in enterprise security products
• Hands on experience in delivering Identity & Access management products
• 10-12 years industry experience with leading system evaluations & implementations in either product, business analyst, or program management roles (agile experience preferred) 
• Ability to work independently with little direction as well as to manage the work of others
• Demonstrated ability to achieve strategic goals and tangible objectives in a complex, ambiguous, and fast paced environment through: 
• Proactive, organized, and detailed planning including timeline & budget considerations 
• Attention to detail and comprehensive end to end thinking
• Anticipation of potential issues with ability to drive creative solutions
• Strong decision making and prioritization skills
• Being adaptable to changing business models and organization structures
• Excellent verbal and written communication and influencing skills to convey ideas and manage conflict including: 
• Facilitation of small and large meetings/workshops
• Creation of written deliverables (presentations, requirement documentation, emails, etc.) for core team, stakeholders and executives
• Communication of current and future product capabilities 

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Community / Marketing Title: Lead Product Manager, Identity & Access Management

Company Profile:

Electronic Arts Inc.는 세계를 선도하는 인터랙티브 엔터테인먼트 소프트웨어 기업입니다. EA는 인터넷 콘솔, 개인용 컴퓨터, 휴대전화, 태블릿용 게임과 콘텐츠 및 온라인 서비스를 제공합니다.

EEOText: EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부, 또는 법으로 금지된 기타 요인을 고려하지 않고 결정됩니다. 또한, 해당 직책에 합당한 능력을 갖추고 있다면 범죄 기록이 있는 지원자도 관련 법률을 준수하는 방식으로 채용 여부를 고려합니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.

Days Open: 139

Can this position be remote?: 1

EEO Employer Verbiage:

EA는 균등한 기회의 제공을 실천합니다. 모든 채용은 인종, 피부색, 출신 국가, 혈통, 생물학적/사회적 성별, 성 정체성 또는 표현, 성적 성향, 나이, 유전 정보, 종교, 장애 여부, 질병 유무, 임신 여부, 혼인 상태, 가족 상황, 군 복무 여부 등의 요인을 고려하지 않고 결정됩니다. EA는 관련 법률에서 명시하는 대로 업무 공간에 장애가 있는 입사 지원자 또는 예정자를 위한 시설을 마련해두고 있습니다.