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Lead Product Manager, Employee Experience

Multiple Locations: Redwood City, CA, USA • Austin, TX, USA • Seattle, WA, USA

Notice

This position is no longer open.

Requisition Number: 172117

Position Title: Sr. Product Manager II

External Description:

Responsibilities: 

You will report to the Product Management Director of Employee Experience in IT and be responsible for building the next generation of products to prepare our organization for the workforce of the future. Partnering closely with People Experience (HR), game teams, and other critical business groups, you will identify impactful opportunities and work with delivery teams to make solutions come to life! 

 

Create product line vision, objectives and roadmap based on solving customer’s biggest problems 

  • Uncover underlying customer needs by understanding end user perspectives and pain points (focusing on the “why”) 
  • Influence others to make the case for change and decide what problems to invest in 
  • Collaborate with stakeholders to define objectives that drive cohesive end to end experiences
  • Determine product strategy and roadmap that aligns with EA’s complex product ecosystem, considering industry trends, vendor marketspace, and organizational priorities

 

Determine what capabilities and delivery approach will have the biggest return on investment

  • Transform specific customer requests into prioritized capabilities that solve the underlying need 
  • Define, document & effectively communicate customer journey, process maps, and detailed user stories/requirements 
  • Partner with engineering, UX, and external vendors to assess build vs. buy options, focused on delivering simple and scalable solutions with a reasonable time to value 
  • Clearly communicate trade-offs and fit gap analysis to drive product decisions and set stakeholder expectations 
  • SME in people experience/HR domain- Talent Acquisition, Performance Management, Learning Management, Total Rewards

 

Manage delivery cycle to take idea from concept to implementation 

  • Refine requirements based on prototyping, hands on testing, and iterative feedback, acting as a bridge between customer desires and technical realities
  • Drive end to end product release including feature design & development, integrations, data migration, cutover from legacy applications, and stabilization/support 
  • Proactively manage sprint plans, issues, and decisions, anticipating risk and ensuring focus stays on maximizing value within timeline and resource constraints 
  • Manage resource allocation, budget and spend 
  • Track and communicate progress while managing user/stakeholder/leadership expectations

 

Manage change and continuously improve product to adapt to changing customer needs 

  • Facilitate collaboration with stakeholder groups on process, people and policy changes to enhance product changes 
  • Build awareness, excitement and knowledge of new features through communication and training material creation and facilitation of training sessions 
  • Solicit feedback and analyze data to constantly test, learn and evolve product and approach

 

Qualifications:

  • Business / I.T. Degree or equivalent professional qualification
  • Deep subject matter expertise in HR domain
    • Talent acquisition, talent management, performance management, people benefits & mobility, workforce planning & analytics
  • Hands on experience in delivering core HR products 
  • 10-12 years industry experience with leading system evaluations & implementations in either product, business analyst, or program management roles (agile experience preferred) 
  • Ability to work independently with little direction as well as to manage the work of others
  • Demonstrated ability to achieve strategic goals and tangible objectives in a complex, ambiguous, and fast paced environment through: 
    • Proactive, organized, and detailed planning including timeline & budget considerations 
    • Attention to detail and comprehensive end to end thinking
    • Anticipation of potential issues with ability to drive creative solutions
    • Strong decision making and prioritization skills
    • Being adaptable to changing business models and organization structures
  • Excellent verbal and written communication and influencing skills to convey ideas and manage conflict including: 
    • Facilitation of small and large meetings/workshops
    • Creation of written deliverables (presentations, requirement documentation, emails, etc.) for core team, stakeholders and executives
    • Communication of current and future product capabilities 

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Community / Marketing Title: Lead Product Manager, Employee Experience

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 124

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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