Technical Operations Lead

Requisition Number: 171774

Position Title: Software Engineer III

External Description:

The multi-disciplined Player & Quality Insights team focuses on understanding player behavior and designing player feedback events across our entire portfolio of games, to help game teams develop the games and experiences our players want to play. We are a player-inspired team where every major decision starts with who we make games for.

You will lead the Technical Operations team in the delivery of content and experiences for our playtesters, both in our global physical research labs and remote labs in this role. Reporting to the Technical Director, you will ensure technical delivery is appropriate, effective, safe and secure. You will also work with your team and stakeholders to develop the strategy and approach for PQI Technical Operations.

What's in it for you? Glad you asked!

• Be the primary contact and manager for the PQI Technical Operations Team.
• You will work with Operations and Engineers across all game teams and platforms.
• Comfortable working with all teams, diverse domain experts across different time zones.
• Prioritize the player first, ensuring that content is delivered with the community in mind while still accounting for development constraints such as timelines, platforms, and budgets.
• Be a process advocate. Both for efficiencies for your team and for behaviors that reduce the time to players.
• Mentor and cultivate junior team members.

Qualifications and Knowledge

• 5 years of experience in a development operations environment.
• 2 or more years experience working directly with platforms and networks preferred (PC, Console, Mobile, Cloud).
• Excellent knowledge of production lifecycle stages and processes.
• Experience leading a diverse & distributed team.
• Ability to advocate for best in class player principles.

City:

State:

Community / Marketing Title: Technical Operations Lead

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 84

Can this position be remote?: 0

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。