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User Experience Researcher

Multiple Locations: Pasadena, California, United States • Redwood City, California, United States • Vancouver, British Columbia, Canada • Montreal, Quebec, Canada

Notice

This position is no longer open.

Requisition Number: 171582

Position Title: User Experience Researcher

External Description:

UX Researcher - Industrial Toys - Battlefield Mobile

Please note: this position requires eventual on-site work at one of our following studio locations: Los Angeles, Vancouver, Montreal, Redwood Shores

Development Technology & Solutions is a partner of EA Studios. They span four continents, bringing together diverse individuals passionate about their craft from across the globe. They partner in every development phase while improving their expertise to create greater experiences for players. DTS participates in creating some of the most beloved games and supports ongoing live services. Through cutting-edge technology, data-driven insights, and state-of-the-art practices, they drive quality and directly impact players. They are a learning organization, sharing collaboratively and exploring innovative ways to solve challenges in creating amazing games for millions of players worldwide.

We are EA—the world's largest video game publisher. You're probably familiar with many of our titles: Apex Legends, The Sims, Jedi: Fallen Order, Madden and others. But what does that mean for you? It means more opportunities to unleash your creative genius, be inspired by those around you and ignite your path in any direction you choose.

You will conduct research for a mobile game in the Battlefield Universe at Industrial Toys in Pasadena. You will report to the LA UXR Manager and work with a Senior UX Researcher, you will represent the users--in all their variety and diversity--and we value building that diversity of background & opinion into the structure of our team.

Responsibilities:

  • Be the source of truth for mixed methods research methods, craft, and execution for a single studio
  • Understand the game(s) you work on deeply enough to perceive and communicate the implications of your findings - you don’t need to be an expert on a game when you start working on it, but you should expect to play the game enough to become one
  • Communicate your findings to dev team partners in ways that help the game better achieve their design and experience goals

Qualifications

  • You have an advanced degree in experimental psychology (experimental, social, cognitive), human computer interaction, human factors, or a related field, or equivalent industry experience
  • You have 2+ years industry experience in research design and conducting user research studies across platforms
  • You have expertise in research design, experienced in at least one methodology (e.g. field studies, interviewing, contextual inquiry, questionnaire development and survey research, usability studies, competitive benchmarking)
  • You can write and present influential reports
  • Experience with statistical packages desirable
  • Mobile or FPS research experience preferred

City:

State:

Remote?: 0

Community / Marketing Title: User Experience Researcher

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-02-16 00:12:08.677

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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