Requisition Number: 171257

Position Title: DM

External Description:

Main Purpose of the Role

 

As a Development Manager (DM) for the EA Compliance & Certification (EACC) team, you will be responsible for ensuring your allocated projects are compliant with both 1st Party (e.g. Sony, Microsoft, Nintendo, Apple) and EA’s own internal guidelines. To achieve this you will be creating an engagement plan and strategy with EA’s development studios throughout the software lifecycle to ensure all tasks are correctly planned and delivered according to the agreed schedule and budget, handling partner concerns and recommending a course of action based on product status. As a Development Manager you will be responsible for managing an allocated project team to review, test and feedback to our partners with a particular focus on bug prevention strategies. As a DM, you will own real-time tracking and reporting of key Compliance & Certification process metrics and financial data for assigned projects.

Key Duties and Responsibilities

 

• People Management - Manage a small team of direct reports and dotted line reports, focusing on mentoring, supporting and developing those individuals and their careers. Actively identify opportunities within the group and work with the management team to contribute to the assessment and improvement of team performance. Assist in building and executing overall departmental resource plans. Leading by example create an inclusive environment to ensure all team members feel safe, supported and valued.   
• Project Accountability - Act as first point of contact for partner concerns, create solutions and delegate effectively. Own relationships with project partners across EA Studios, Quality Verification, and the wider EA central teams, while ensuring effective communication with subject matter experts within EACC. Assess and control risk in conjunction with the overall departmental strategy; raise conflicts and other risks to management and other partners when necessary. Deliver real-time tracking and reporting via departmental systems and tools, including effort & financial reporting, both to EACC management and to our business partners.
• Relationship Management - Work with partners to build long-range project plans and accurate project scope. Work closely with EACC teams from other locations to ensure alignment on schedules, priorities, task ownership, and policy decisions. Provide swift and accurate feedback and statistics to assigned Studio- and Quality Verification partners when requested. Take an active role and represent EACC in any project post-mortems run by the assigned EA studio. Be accountable for partner satisfaction survey results.
• Departmental Performance - Actively engage on overall departmental roadmaps and independently define related objectives, translating strategy into project goals. Meet on a regular basis with management to share, update and discuss departmental topics and future strategy. Proactively take a meaningful role in departmental process improvements, summarizing knowledge gained from post-project analysis to all members of the department, enabling continuous improvement. Encourage team members to continually analyse current process and to actively voice possible improvement ideas to management. Embrace changes in the department and be an ambassador for management’s direction to the team.

Special Considerations

 

EACC is a dynamic area where there are peak periods of activity and therefore the workload and the make-up of teams vary. Therefore, it is necessary that the incumbent has past-experience of working in a team environment of constant change. This also requires a flexible approach to working hours.

Experience and Knowledge:

 

Required:

• 3+ years of Project Management experience, or equivalent. Preferably within the videogame or software industry. 
• Project management skills, including setting and reviewing schedules, performance and financial targets for the project.
• Previous people management experience (direct or dotted line). 
• Previously managed projects and made recommendations/live changes based on data driven decisions in order to diminish project risks.
• Strong interpersonal skills in order to build and maintain a positive relationship with the project team.
• Excellent negotiation and diplomacy skills to create “win/win” situations with business partners.
• Experience in working with large scale teams remotely and on-site.
• Knowledge of video game industry methodology, including knowledge of videogame development and certification or quality assurance processes.

Desired:

• Experience in communicating to executive level
• Experience with Scrum/ Agile methodology
• Experience with Jira/JAAS
• Proficiency in MS Office and/or GSuite 

 

Behaviours/ Competencies

 

• Ability to positively influence and build relationships with stakeholders.
• Demonstrate an ability to negotiate seeking win/win solutions.
• Embrace change, react quickly and efficiently under pressure.  
• Strong communication skills required.
• Creative thinker.
• Analytical mindset for decision making.

Please note candidates are required to submit a cover letter in addition to their CV

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Community / Marketing Title: EA Compliance & Certification Development Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 62

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.