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APAC Operations Manager

Location: Shanghai, Shanghai, China

Notice

This position is no longer open.

Requisition Number: 171247

Position Title: Operations Product Manager 3

External Description:

APAC Mobile Operations Manager

You will support the strategic opportunities to maximize EA’s position within the dynamic APAC region, by managing the long list of operational programs/projects that will provide optimal player journeys across all of EA’s APACs network offerings. You will report to the APAC Operations Director within the Global Operations function enabling you to partner closely with Global Mobile Studios and APAC Publishing teams as well as other Global teams.

JOB RESPONSIBILITY

  • Partner with the APAC Publishing & EA technical and platform teams to manage project requirements and drive results between these internal global teams.
  • Devise, manage & lead project plans and schedule commitments by ensuring plans are integrated and aligned to overall Global Operations roadmaps and APAC Publishing’s business strategies.
  • You will be a natural at influencing, advising multi-disciplinary and highly competent teams, whilst identifying new opportunities in growth businesses.
  • Communicate effectively with internal/external stakeholders to identify needs and evaluate alternative business solutions.
  • Lead APAC operational status meetings and provide proactive status updates to department leadership and stakeholders
  • Partner with the APAC senior management team to drive productivity improvements across the APAC organization.
  • Oversee processes with Commercial leads and Global Operations to ensure APAC go to market processes are executed on time
  • Support APAC Mobile Publishing in establishing business cases/proposals to support process optimization
  • Manage the delivery of APAC operations on key projects reporting and dashboards.
  • Partner with Product Launch Management teams to ensure consistency of delivery of 3rd party content across all platforms
  • Establish and maintain a usable and well-communicated schedule for all phases of key projects.
  • Install creative and effective operational processes within the APAC teams that maximise sales and drive revenue
  • Operate a culture of continuous improvement, solutions orientated, with entrepreneurial flare throughout each of the groups and drive change
  • Ensure compliance to each APAC market, channel and category legal, statutory and fiscal requirement
  • Drive cost, time to market reductions and productivity initiatives through business process changes

CANDIDATE REQUIREMENTS

  • In depth understanding of the APAC Mobile gaming industry, platforms and electronic software download channels
  • 3-5 years’ experience in game platforms, network and/or service operations management
  • Proven program/project management experience
  • Demonstrated ability of building mutually beneficial relationships with internal and external partner
  • Experience in e-Commerce, business analysis, or related a plus
  • Strong organizational and analytical skills
  • Incredible people skills and deep comfort in managing through influence and indirect authority
  • Confident team collaborator who is comfortable taking direction or setting direction
  • Strong communication skills with the ability to interact at all levels of management

City:

State:

Remote?: 1

Community / Marketing Title: APAC Operations Manager

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-01-26 18:16:25.06

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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