Program Manager, Ad Operations

Requisition Number: 170870

Position Title: Operations Product Manager 2

External Description:

The Commercial Brand Partnerships Team leverages EA’s world class IP to drive positive Brand results through premium gaming experiences. We work with global brands on partnership activations and innovations through a variety of offerings including video, native sponsorships, retail and custom in game activations, as well as competitive game partnerships. The team is responsible for helping brands reach EA’s engaged global audience of passionate players wherever they are.

Program Manager - Brand Partnerships

You are a proactive business-focused self-starter, able to multitask in a fast-paced, collaborative environment. Additionally, you're a media advisor and consultant, helping to drive Brand Partnership program performance that exceeds both internal partner and external client KPIs. You have a mix of media tech know how, analytical capabilities, and traditional media operations experience. You are a true team player with a focus on developing strong cross-functional relationships.

Multiple Locations: Redwood City, California, United States • Los Angeles, California, United States • New York, United States

Remote Work Option: Yes

RESPONSIBILITIES

• Execute, manage, and optimize digital Brand Partnership media (including video, rich media, display, programmatic) across multiple digital platforms
• Test, troubleshoot and resolve technical issues associated with creative assets and third party vendor technologies (Impression/click tracking, rich media, programmatic setup, viewability, in-demo and attribution)
• Interface with clients, agencies, and international rep firms regarding asset requirements/specifications and tech capabilities
• Proactively monitor performance and delivery status, escalate delivery and/or technical issues as necessary, and optimize sponsorship components to meet performance KPIs
• Ensure accurate and complete program delivery focusing on client satisfaction (both internal and external clients)
• Work closely and communicate proactively with Sales and Product teams to ensure that revenue objectives and other success metrics are on track
• Closely work with and communicate proactively with International rep firms to ensure that revenue objectives and client KPIs are met accordingly
• Utilize Excel knowledge and analytical skills to compile reporting on ad hoc basis, troubleshoot issues, and provide actionable insights in support overarching needs of the business
• Gain full understanding of all tools critical to supporting the business, including but not limited to: Google Ad Manager suite of products and associated third party and in-house technologies as well as the boostr CRM/OMS platform
• Handle inventory requests and work closely with sales and account management teams to ensure Program implementations are built for success
• Extensive familiarity with video, mobile app and rich media formats/technologies and 3rd party vendors, programmatic setup and troubleshooting, as well as media industry trends
• Work closely with Ad Product and Business Management teams, to provide Media Operations support for testing and integration of new products and support for revenue reporting purposes
• Ad hoc projects as needed

SKILLS & QUALIFICATIONS:

• Bachelor’s degree preferred with minimum of 3 years of relevant experience
• Ability to prioritize and manage multiple projects in busy environment
• Experience using multiple media serving and reporting platforms. Google Ad Manager and Mobile/Video experience highly desired
• Experience with all forms of programmatic deals preferred
• Ability to think creatively and strategically on the fly, excellent oral and written communication skills, and attention to detail
• Positive, team-player attitude. Willing to pitch in where needed and work together with internal and external partners towards a common goal
• Proficiency in MS Office suite of products
• CRM/OMS experience

City:

State:

Community / Marketing Title: Program Manager, Ad Operations

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText: EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况、退伍军人身份或其他任何受法律保护的特征等因素的影响。 我们也会遵照相关法律，考虑雇佣带犯罪记录的合格申请者。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。

Days Open: 175

Can this position be remote?: 1

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。