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Program Manager, Ad Operations

Location: New York, NY, USA

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This position is no longer open.

Requisition Number: 170870

Position Title: Operations Product Manager 2

External Description:

The Commercial Brand Partnerships Team leverages EA’s world class IP to drive positive Brand results through premium gaming experiences. We work with global brands on partnership activations and innovations through a variety of offerings including video, native sponsorships, retail and custom in game activations, as well as competitive game partnerships. The team is responsible for helping brands reach EA’s engaged global audience of passionate players wherever they are.

Program Manager - Brand Partnerships

You are a proactive business-focused self-starter, able to multitask in a fast-paced, collaborative environment. Additionally, you're a media advisor and consultant, helping to drive Brand Partnership program performance that exceeds both internal partner and external client KPIs. You have a mix of media tech know how, analytical capabilities, and traditional media operations experience. You are a true team player with a focus on developing strong cross-functional relationships.

Multiple Locations: Redwood City, California, United States • Los Angeles, California, United States • New York, United States

Remote Work Option: Yes

RESPONSIBILITIES

  • Execute, manage, and optimize digital Brand Partnership media (including video, rich media, display, programmatic) across multiple digital platforms
  • Test, troubleshoot and resolve technical issues associated with creative assets and third party vendor technologies (Impression/click tracking, rich media, programmatic setup, viewability, in-demo and attribution)
  • Interface with clients, agencies, and international rep firms regarding asset requirements/specifications and tech capabilities
  • Proactively monitor performance and delivery status, escalate delivery and/or technical issues as necessary, and optimize sponsorship components to meet performance KPIs
  • Ensure accurate and complete program delivery focusing on client satisfaction (both internal and external clients)
    • Work closely and communicate proactively with Sales and Product teams to ensure that revenue objectives and other success metrics are on track
    • Closely work with and communicate proactively with International rep firms to ensure that revenue objectives and client KPIs are met accordingly
  • Utilize Excel knowledge and analytical skills to compile reporting on ad hoc basis, troubleshoot issues, and provide actionable insights in support overarching needs of the business
  • Gain full understanding of all tools critical to supporting the business, including but not limited to: Google Ad Manager suite of products and associated third party and in-house technologies as well as the boostr CRM/OMS platform
  • Handle inventory requests and work closely with sales and account management teams to ensure Program implementations are built for success
  • Extensive familiarity with video, mobile app and rich media formats/technologies and 3rd party vendors, programmatic setup and troubleshooting, as well as media industry trends
  • Work closely with Ad Product and Business Management teams, to provide Media Operations support for testing and integration of new products and support for revenue reporting purposes
  • Ad hoc projects as needed

SKILLS & QUALIFICATIONS:

  • Bachelor’s degree preferred with minimum of 3 years of relevant experience
  • Ability to prioritize and manage multiple projects in busy environment
  • Experience using multiple media serving and reporting platforms. Google Ad Manager and Mobile/Video experience highly desired
  • Experience with all forms of programmatic deals preferred
  • Ability to think creatively and strategically on the fly, excellent oral and written communication skills, and attention to detail
  • Positive, team-player attitude. Willing to pitch in where needed and work together with internal and external partners towards a common goal
  • Proficiency in MS Office suite of products
  • CRM/OMS experience

City:

State:

Remote?: 1

Community / Marketing Title: Program Manager, Ad Operations

Company Profile:

Electronic Arts is the leading interactive entertainment company, powered by innovative technology. We create incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need creative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2022-01-10 08:56:34.393

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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