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Mobile Technical Account Manager

Multiple Locations: Redwood City, California, United States • Sacramento, California, United States • Seattle, Washington, United States • Pasadena, California, United States

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Requisition Number: 170756

Position Title: Senior Marketing Specialist I

External Description:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Mobile Technical Account Manager

We are Electronic Arts’ Marketing and Commercial Organization (MCO). Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We foster an environment where our teams create the most amazing work of their career while inspiring the world to play. 

The Mobile Technical Account Manager is an incredible opportunity where you guide the strategic tech relationships with our mobile platform partners, Apple and Google. Reporting to the Director of Mobile Business Management, in this collaborative role, you not only work with our teams (game studios, tech org) but also partner directly with the largest tech companies in the world.

 

Responsibilities

  • Develop and maintain tech relationships externally with Mobile Platform Partners (e.g. Apple, Google etc.) and internally across Tech & Game teams;
  • Support team(s) to resolve Platform tech-related inquiries and liaise/escalate with Platforms to coordinate issue management and problem resolution
  • Evaluate and prioritize Platform Partner tech opportunities to help accelerate growth of the mobile business
  • Summarize tech-related announcements from developer conferences (e.g. Google I/O, WWDC) and direct Partner outreach and evaluate business impacts
  • Ensure platform technical compliance (SDK changes, OS changes, API changes, etc). Drive discussions with Partners to better understand changes, and lead internal cross-functional teams to assess impact
  • Help quantify the technical costs of new publishing opportunities and assess 3rd party tech

Requirements

  • Education: BA / BS
  • 4+ years experience working in a digital entertainment or tech industry
  • You understand how to manage information and differentiate between external and internal partners
  • You are able to analyze and express complex problems with clarity
  • Experience working with Apple App Store and/or Google Play is a bonus
  • You enjoy working on a wide variety of projects

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Remote?: 1

Community / Marketing Title: Mobile Technical Account Manager

Company Profile:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

EEOText: About EA At Electronic Arts, we exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together talented people that combine creativity, innovation, and passion. We know that our strength lies in the diversity of our people. We immerse our employees into an inclusive culture, and provide opportunities for learning and leading that allow them to do the most impactful and rewarding work of their careers. We put our people first. We provide comprehensive benefit packages with a focus on health and wellbeing to support your needs and help you balance your career and personal life. We provide access to dynamic and collaborative work environments, opportunities to connect and contribute through our Employee Resource Groups, and support for a balanced life with paid time off and new parent leave, plus free video games and so much more! Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-12-20 04:48:50.187

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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