Mobile Technical Account Manager

Requisition Number: 170756

Position Title: Senior Marketing Specialist I

External Description:

Electronic Arts Inc. is a leading global interactive entertainment software company. EA delivers games, content and online services for Internet-connected consoles, personal computers, mobile phones and tablets.

Mobile Technical Account Manager

We are Electronic Arts’ Marketing and Commercial Organization (MCO). Our teams build meaningful relationships with hundreds of millions of players around the world who love our games. We aim to be the best at meeting players where they are and supporting them throughout their journey with EA. Our teams develop the strategic vision of our products, run outstanding multi-channel campaigns, build global engagement across all touch points, develop global insights, and propel sales and global publishing. We understand the dynamic global landscape so we can bring relevant content, promotions, and help to players anywhere.

We foster an environment where our teams create the most amazing work of their career while inspiring the world to play. 

The Mobile Technical Account Manager is an incredible opportunity where you guide the strategic tech relationships with our mobile platform partners, Apple and Google. Reporting to the Director of Mobile Business Management, in this collaborative role, you not only work with our teams (game studios, tech org) but also partner directly with the largest tech companies in the world.

 

Responsibilities

• Develop and maintain tech relationships externally with Mobile Platform Partners (e.g. Apple, Google etc.) and internally across Tech & Game teams;
• Support team(s) to resolve Platform tech-related inquiries and liaise/escalate with Platforms to coordinate issue management and problem resolution
• Evaluate and prioritize Platform Partner tech opportunities to help accelerate growth of the mobile business
• Summarize tech-related announcements from developer conferences (e.g. Google I/O, WWDC) and direct Partner outreach and evaluate business impacts
• Ensure platform technical compliance (SDK changes, OS changes, API changes, etc). Drive discussions with Partners to better understand changes, and lead internal cross-functional teams to assess impact
• Help quantify the technical costs of new publishing opportunities and assess 3rd party tech

Requirements

• Education: BA / BS
• 4+ years experience working in a digital entertainment or tech industry
• You understand how to manage information and differentiate between external and internal partners
• You are able to analyze and express complex problems with clarity
• Experience working with Apple App Store and/or Google Play is a bonus
• You enjoy working on a wide variety of projects

City:

State:

Community / Marketing Title: Mobile Technical Account Manager

Company Profile:

We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 133

Can this position be remote?: 1

EEO Employer Verbiage:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.