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Sr. Director of Operations, EA Sports

Multiple Locations: Vancouver, British Columbia, Canada • Orlando, Florida, United States • Austin, Texas, United States

Notice

This position is no longer open.

Requisition Number: 170646

Position Title: DPD

External Description:

Senior Director of Operations, EA SPORTS

As Sr. Director of Operations within EA SPORTS, reporting to the VP of Operations, you will work with studio management teams to guide the planning, organization and control of operational activities. You will also partner with the management teams of each franchise and external partners to achieve success for the organization. You set and monitor operational targets for the studios and promote activities that achieve the studio and franchise strategic goals. As a member of the Studio Leadership Team, you will also help build studio culture and align studio operations, processes, and communications.

Leadership Responsibilities

  • You will provide leadership within the Studio to champion strategic projects to have an impact on future projects and Studio roadmap.
  • You will develop and publish Studio Indicators that track project quality, delivery, and financial status and risks.
  • You will partner with Studio GM and Senior Directors to review product resource and execution plans.
  • You will lead change management strategies to inform and guide Studio programs for implementation.
  • You will partner with People Experience to attract new talent, while also developing and growing talent.

Operations Responsibilities

  • You will develop and provide oversight and execution around game development processes suited to each franchise, including the Studio's title planning and green light processes.
  • Lead process improvement forward through direct and dotted line reports. This would include transparent, predictable and value-added processes for quality product delivery and efficiencies and new ways of thinking about operations.
  • Participate in monthly Studio operational/business reviews by presenting important metrics and critical risks / mitigation for projects.
  • Conduct operational reviews with development teams, advise on best practices and partner to design creative solutions to challenges that arise.
  • You will develop project solutions across multiple disciplines and complex scenarios that consider process, technology, operational capabilities, and site facilities/infrastructure required to accomplish effectively.

Project Management Responsibilities:

  • You will assist studios in creating project plans and track milestone dates.
  • Manage priorities across multiple programs.
  • Handle and coordinate resource planning between studios and central services, identifying and ensuring efficient headcount use across the studios.
  • Measure progress and recommend top level actions to address progress shortfalls.
  • Anticipate reasonable contingencies.
  • Present a knowledge of development methodologies and an understanding of when to use or adapt each one.

Financial / Infrastructure Responsibilities

  • You will manage to the studio's operating and capital budgets, resource budget, quality, and predictability targets.

Culture and Talent Development Responsibilities

  • In partnership with DEI and PE teams, you will develop the DEI plan for the team and oversee the talent development and manager development process across the BU
  • Conduct reviews of team engagement results and actions across the teams and lead the plan for the BU

Requirements:

  • 10+ years of operations and leadership experience in the video game industry
  • Prepare/present high impact business cases/analyse/recommendations to leadership team.
  • Proficient change management skills, ability to challenge
  • Shape and run operational activities of the studio teams and set clear targets to achieve studio goals.
  • Commit to predictable delivery and risk management.
  • You will work with the People Experience team to determine the future shape and changes for the workforce including: outsourcing, insourcing, internal development resources, external development resources/external partners and contingency workforce management.

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Remote?: 0

Community / Marketing Title: Sr. Director of Operations, EA Sports

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-12-13 23:33:56.79

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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