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Project Manager, EAX Publishing

Multiple Locations: Seattle, Washington, United States • Redwood City, California, United States • Vancouver, British Columbia, Canada

Notice

This position is no longer open.

Requisition Number: 170338

Position Title: Web Producer III

External Description:

Project Manager, EAX Publishing

At our core, Electronic Arts is a game maker that connects hundreds of millions of players from around the globe to some of the world's greatest games. The EAX team is driving the strategy and implementation of important programs for EA's community of players to connect them to one another and to the games they love to play. These programs span the digital touchpoints where players connect to the
EA Network, including: EA's gaming service on PC through Origin and the new EA Desktop application; the EA Play subscription program on PC, PlayStation, Xbox, and Steam; EA.com's corporate, marketing and player engagement activations, and a host of other consumer experiences and strategies to connect players across platforms and within our games.


Reporting to one of our Development Directors, in your role as a Project Manager for EAX Publishing, you will support and improve our digital publishing pipeline, live services, and site management associated with maintaining EA's player destinations, web presence, and digital storefronts. This includes working with external team members, aligning with internal partners in content management, design, and
development, all with an eye on creating and iterating on high-quality player experiences, addressing live site issues and improving the player experience. The Project Manager will coordinate the role of Content Managers working on the same projects to ensure all launches and marketing beats are published on the
relevant channels. As well, you will define, track, and report essential performance metrics and improvement opportunities for the Publishing team. As part of the EAX EA.com & Digital Operations team at EA Still Creek, you play an important part in building the player experience for EA. We like to say that "we see farther," and are committed to driving innovation to meet player needs today and in the future.


You're someone with a proven track record for:


● Managing workload priorities across multiple work streams, including game development support, content publishing, merchandising, marketing programs, and site management.
● Building a framework approach to plan and prioritize risk for workload releases.
● Managing and executing against content configurations that support programs related to the player experience, EA digital store, and subscriptions models to ensure partner and program requirements are met.
● Managing relationships with multiple partners to accomplish important deliverable dates and service.
● Supporting player engagement and content plans through publishing content for EA's player portals including regional and localized requirements.
● Supporting merchandising programs and promotional events on the digital store.
● Setting up and managing publishing processes to distribute content updates, offer incentives, and other ad hoc communications to customers or partners.
● Supporting pricing updates, product adjustments, content releases, and related activities for EA's player network, including updates requested by franchise or territory leads.
● Resolving issues and removing roadblocks. You quickly understand partner needs, and create holistic solutions in a systematic way.
● Collaborating. You build trusting relationships across the organization, and share your ideas and your rationale openly.
● Adapting. You have a passion for quality, and determine the best approach based on player feedback, data, and the competitive landscape. You identify challenges and adjust as you go.
● Maintaining calm. You know how to motivate and energize your teams, even when navigating uncertainty.


You also bring the following skills or experiences to our team:


● 3+ years experience leading medium-scale projects from scope definition to material deliverables and essential milestones.
● 4-year college graduate with a background in business or technical field, OR 2+ years of professional experience in the e-Commerce, digital content management, web publishing, digital operations, or related domain space.
● Experience with web merchandising software or content management systems (CMS).
● Project management skills such as creating work back schedules, reviewing requirements with partners including development and legal resources, allocating and forecasting resources, and then setting priorities and tracking the project lifecycle.
● You're comfortable working in a live service environment, where plans and requirements tend to change often, to meet the needs of our partners.
● Experience with JIRA or other web-based ticketing systems.
● Experience with project and workload management applications, and top tier web browsers.
● Basic knowledge of HTML, CSS, and other web technologies.
● Familiarity with current subscription and e-Commerce user/buyer feature sets available on major web storefronts (e.g. Netflix, Amazon, Steam, and iTunes).
● Enthusiasm for gaming is desired; ability to stay on the forefront of industry trends is a big plus.


In a typical week, the Project Manager would...


● Attend weekly meetings with partners across the company to discuss upcoming campaign releases and game launches.
● Plan out upcoming web releases, and review the success metrics on already live activations
● Work with designers, developers, and project managers to build and review each web activation
● Ask questions and look for answers, find and use resources to achieve success.
● Champion effectively with both local and global partners.
● Understand how technology, design, and processes interact to create products, tools, and approaches to accomplishing work.
● Follow standardized documentation and processes but able to identify opportunities to inspire creativity and improvements.
● Report on results.
● Manage the work of Content Managers, and providing guidance and mentorship for Content Managers.
● Track budgets for specific project areas.
● Excel in an environment that embraces change with enthusiasm and focus.


You'll build relationships and work with…


● Product Managers, Engagement Managers, Content Managers, and other members of the EAX team to help build the live service for EA.com, Origin.com, our subscription programs, and the new EA Desktop application.
● Teams from Marketing, Product Lifecycle Management, Studio, and Development.

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Community / Marketing Title: Project Manager, EAX Publishing

Company Profile:

Electronic Arts is an innovative tech company that creates incredible experiences for millions of players around the world. But what matters most is our people who inspire us, and the world, to play. As we bring new forms of entertainment to people around the world, we need innovative, collaborative, diverse and adaptable people to keep making Electronic Arts better.

EEOText: About EA We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Date Opened: 2021-11-30 20:25:35.727

EEO Employer Verbiage:

About EA

We exist to inspire the world to play. Through innovative technology and immersive storytelling, we deliver new ways of experiencing worlds of interactive entertainment for our millions of players worldwide. Our strength lies in the diversity of our people, combining creativity, innovation and passion. We fully champion inclusive culture, and provide opportunities for growing, learning, and leading that allows for the most impactful and rewarding work of our teams’ careers. 

 

We put our people first, and we make sure they’re taken care of both in and out of the office. As we reflect on our learnings and successes from remote work, we aim to provide dynamic, collaborative and flexible work environments for our teams. Our employees connect through our Employee Resource Groups, which are actively involved in driving business decisions every step of the way. But our support doesn’t end at the workplace—we also encourage a balanced lifestyle with paid time off and new parent leave, free video games, fitness reimbursement and more. 

 

Our goal is to provide a safe, respectful and inspiring workplace for all of our employees. Through our diversity, equity, inclusion and social responsibility programs, we’re doing the work to give everyone the space to be their full selves while giving back to our community. We’re looking for problem-solvers, game-changers, innovators, dreamers, doers—people that are ready to move the needle and build on our success. As our industry accelerates, we aren’t just keeping up—we’re staying ahead of the game.

 

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. Electronic Arts also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Click here to view our Data Privacy Policy.

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