Security Operations Analyst

Requisition Number: 170210

Position Title: Security Operations Analyst

External Description:

You will be part of the 24x7 (night shifts included) Security Operations department, reporting to the Security Operations Manager. You will do the preliminary investigation for all security alerts/incidents, provide a resolution, identify the cause and propose measures to prevent further occurrence.

Key Responsibilities:

• Monitoring/detecting/investigating security alerts received from security tools such as Anti-Virus, Intrusion Detection/Prevention Systems (IDS/IPS) and malware content protection tools into the Security Incident Event Management (SIEM).
• Track the potential security incidents detected and reported within the dedicated ticketing platform.
• You will take ownership and conclude on the resolution for the current security alerts/incidents.
• Follow up on outstanding cases.
• Coordinate with other departments within EA to help resolve OR escalate the security alerts.
• Investigate emails reported by users and detected by internal tools as being SPAM/Phishing.
• Suggest improvements to ongoing processes and workflows.
• You will help us with security tools/endpoint agent deployments.
• Meet the Service level agreements for internal ticket and track the Service level agreement for tickets opened to other teams.
• You will help us with the internal vulnerability scans.
• Send security notifications to the users.
• Support security automation tools with information on new incident types/ patterns observed.
• Provide root cause analysis.
• Escalate to the next level the incidents/alerts according to agreed workflows.

Qualifications:

• Understanding of Security principles and knowledge of security techniques and technologies.
• Experience with virtual environments (any of ESX, QEMU, VirtualBox).
• Experience with Endpoint protection solutions.
• Basic Active Directory knowledge.
• Incident Response experience.
• Basic Networking knowledge

City:

State:

Community / Marketing Title: Security Operations Analyst

Company Profile:

Electronic Arts Inc. 是全球领先的互动娱乐软件公司。 EA 提供适用于联网主机、个人电脑、手机和平板电脑的游戏、内容和在线服务。

EEOText:

About Electronic Arts

Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.

We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Days Open: 139

Can this position be remote?: 0

EEO Employer Verbiage:

EA 是一个奉行机会均等的雇主。 所有招聘决定均不考虑种族、肤色、国籍、血统、生理性别、社会性别、性别认同或表达、性向、年龄、遗传信息、宗教信仰、残障状况、医疗状况、怀孕状况、婚姻状况、家庭状况或退伍军人身份等因素的影响。 EA 还会遵照相关法律，为符合条件的残障个体改善工作环境。